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Solari, Inc. · 14 hours ago

Crisis Specialist I

United States

Full-time

Remote

Mid Level

$22/hr - $25.30/hr

4+ years exp

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma, and Colorado. They are seeking a Crisis Specialist to provide compassionate care and support to individuals in crisis, assessing needs and coordinating care effectively.

FamilyFunding PlatformNon Profit

Responsibilities

Respond to incoming calls, texts, and chats for crisis services with a blend of compassion and expertise

Use your keen insight to assess and guide crisis interventions, utilizing our risk assessment tool to ensure safety and effective resolutions

Share valuable mental health education and community resources, helping individuals navigate their path to recovery

Collaborate in training, meetings, and clinical oversight, enhancing your skills and knowledge while contributing to a supportive environment

Ensure all interactions are documented accurately in our EHR, maintaining our commitment to quality and efficiency

Stay on top of the latest practices in healthcare, behavioral health, and crisis interventions, sharing your knowledge and engaging with clients meaningfully

Qualification

Crisis interventionBehavioral health experienceContact center experienceMental health educationEffective communicationCritical thinkingTeam collaborationAdaptability

Required

Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience

Alternatively, a combination of education (behavioral health or substance use fields) and experience will be considered (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience)

Specifications: Behavioral health or substance use fields

Experience as a behavioral health professional, crisis intervention, and contact center experience preferred

Critical Thinker: You have strong decision-making skills and can navigate high-pressure situations with a calm demeanor

Effective Communicator: Your verbal and written communication is clear and compelling, facilitating productive interactions

Adaptable: You can pivot seamlessly to new processes and challenges, always ready to tackle the next adventure

Team Builder: You thrive in collaborative settings and are dedicated to fostering a cohesive team spirit

Mental health and wellness expert: You possess a solid understanding and enthusiasm for crisis intervention, behavioral health, and wellness concepts and strategies, and an understanding of local resources

Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency

Preferred

Experience as a behavioral health professional, crisis intervention, and contact center experience preferred

Benefits

Friendly work environment

Generous paid time off (PTO)

Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date

Competitive compensation

Convenient office locations and Hybrid Schedule

On-site fitness room free to all employees (Tempe Office)

Basic Life Insurance

Voluntary Life, Spouse, Child Insurance

Critical Illness w/free dependents

Critical Illness Spouse

Short Term & Long Term Disability- Starts first of the month after 90 days of employment

401K & 401K Roth - Starts first of the month after 90 days of employment

United Pet Care

LifeLock for identity theft

LYRA EAP Program- 25 free sessions for mental health per family member

Company

Solari, Inc.

Solari Crisis & Human Services is an award-winning, non-profit organization dedicated to helping individuals through a continuum of crisis and human services.

Founded in 2007

Tempe, Arizona, USA

501-1000 employees