The MedElite Group · 5 months ago
Regional Director
Connecticut, USA
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $130K/yr
4+ years expMedElite is dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. They are seeking a dynamic and experienced Regional Director to oversee provider experience and facility/client satisfaction, ensuring support for field staff and effective communication with client facilities.
Business DevelopmentConsultingDocument PreparationMedicalRisk Management
Responsibilities
Facilitate communication regarding policy and process updates, questions related to HTR and Care Management reports
Work with MedElite internal teams on making adjustments when needed, based on feedback from our providers, regional representatives, and MedElite corporate office to ensure the alignment of MedElite's operational procedures with facilities' initiatives and existing procedures
Act as the facility liaison and manage new service requests
Act as the primary point of contact for Facility providers, including Medical Directors, Specialists, and PCPs
Provide support for field providers regarding any matters outside of daily operations: documentation and coding questions, clarification of MedElite policies, billing questions, etc
Conduct in-person facility site visits, on an as-needed basis, including quarterly meetings with the assigned Medical Directors
Address provider performance and productivity based on audit results, timeliness, and quality of documentation, compliance issues, etc
Handle escalations from the account manager related to MedElite/Infinite facilities and providers
Confirm facility contacts and explain the role of each, e.g., Specialty Scheduling contact, HTR Reports, AI daily reports, etc
Partner with Sales staff to support growth efforts through presentations to prospective accounts and facility assessments
Qualification
Required
Active RN or NP License
Bachelor's degree in Business, Sales, or a clinically related degree such as nursing
Minimum 4 years of experience in supporting staff and providers in a Clinical Setting, sales experience, and/or experience as an RN/NP in a long-term care setting
Strong leadership skills with proven experience in handling employee escalations, customer service, and problem-solving
Strategic thinker with a passion for providing support to clinical staff and impacting outcomes for patients in a long-term care setting
Excellent interpersonal and communication skills with the ability to collaborate effectively across diverse teams
Demonstrated knowledge of Current Procedural Terminology (CPT)
Benefits
Health
Dental
Vision
Company-Sponsored Life Insurance
401K
Paid Time Off
Commuter Benefits
Company
The MedElite Group
MedElite understands that ensuring optimal patient care is a challenge presented to skilled nursing and long-term care facilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Teitelbaum Ch., CALA
Ceo & Co-Founder
Robert Athas
Chief Financial Officer
Company data provided by crunchbase