Databricks · 5 months ago
Staff Software Engineer - Customer Engagement & Docs Platform
San Francisco, California
Full-time
Onsite
Senior Level, Lead/Staff
$190K/yr - $260K/yr
6+ years expDatabricks is a data and AI company focused on enabling data teams to solve complex problems through their innovative platform. The Staff Software Engineer will lead the design, development, and deployment of systems for customer engagement, leveraging machine learning and large language models to enhance user experience and problem resolution. This role requires deep technical expertise and a strong product-oriented approach to drive high-impact initiatives.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Lead design, development, and deployment of systems for Evaluation, Answer retrieval and Quality improvement for helping customers
Lead architectural decisions to ensure performance, reliability, and accuracy of the knowledge systems
Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations
Deliver high-quality, production-ready code and services end-to-end — including performance tuning, resiliency improvements, and debugging in live environments
Contribute to longer-term technical planning and support strategic initiatives in Assistant and Support organizations
Qualification
Required
6+ years of industry experience building and operating large-scale distributed systems
Demonstrated technical proficiency in machine learning and software engineering, coupled with a strong product-oriented approach
The capacity to define and structure solutions in ambiguous problem domains
Ability to mentor and guide junior engineers, as well as to effectively collaborate across various team boundaries
Track record of driving high-impact, technically complex initiatives that delivered clear customer or business value
Preferred
Prior experience with retrieval systems and search technologies is a plus
Benefits
Annual performance bonus
Equity
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
Crunchbase News
2026-01-09
2026-01-09
Company data provided by crunchbase