Chamberlain Advisors · 2 months ago
Regional Director Operations, PE-backed Veterinary Platform
United States
Full-time
Remote
Lead/Staff, Director/Executive
5+ years expChamberlain Advisors is conducting an executive search for a Regional Director of Operations for a private equity-backed veterinary hospital platform. The role involves leading operations across multiple sites, fostering a high-performance culture, and driving growth through operational excellence and partnership with hospital leadership.
Staffing & Recruiting
Hiring Manager
Brad Thomas
Responsibilities
Building strong, trust-based relationships with veterinarians and hospital leadership to support recruiting, training, and retention efforts
Leading through influence and partnership to foster accountability, service excellence, and a culture aligned with the company’s strategic mission
Providing mentorship, coaching, and development programs for managers, administrative staff, and hospital teams
Maintaining regular communication to review practice performance and drive continuous improvement
Facilitating collaboration and community-building within markets and across the region
Investing time in the field to engage with hospital teams, building trust and fostering engagement
Owning and managing P&L responsibilities while setting and exceeding financial targets in partnership with site leaders and regional managers
Analyzing key business drivers such as volume growth, service mix, pricing, and margins to identify opportunities for improvement
Employing structured management processes to diagnose operational challenges and develop actionable plans
Leading financial and operational reviews with hospital leadership to drive transparency, accountability, and results
Prioritizing initiatives based on impact and urgency to balance immediate operational issues with long-term strategic goals
Supporting onboarding and integration of newly affiliated veterinary practices with minimal disruption
Collaborating with cross-functional teams (marketing, recruiting, HR, finance) to execute growth initiatives including scheduling optimization, client retention, and site expansion
Managing capacity planning, succession, and recruitment strategies for veterinary providers and hospital staff
Leading change management and continuous improvement projects to increase operational efficiency, team productivity, and customer experience
Developing and monitoring capital budgets and ROI analyses to support expansion and resource allocation decisions
Forecasting future business needs and contributing to strategic planning at hospital, market, and regional levels
Qualification
Required
Bachelor's degree required; Master's degree (MBA or related) highly preferred
Minimum 5 years of multi-site operational or management experience in fast-growth healthcare services, with veterinary experience considered a strong plus
Proven track record managing P&L, budgeting, personnel, and building high-performing teams across multiple locations
Strong analytical skills with the ability to assess complex, ambiguous data and make actionable strategic and operational recommendations using tools like Excel, PowerPoint, and Tableau
Exceptional communication skills, both verbal and written, with executive presence and ability to influence at all levels
Demonstrated success implementing scalable processes in partnership with senior leadership to achieve company goals
Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment
Collaborative mindset with proven ability to build relationships and work effectively across practice-level teams and corporate functions
Self-motivated and capable of working independently with minimal supervision
Comfortable spending significant time in the field (50-75% of time) to engage with and support veterinary practices
Company
Chamberlain Advisors
Chamberlain is a talent acquisition firm for organizations that seek human capital differentiation.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brad Thomas
Managing Partner, Executive Search
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