Copeland · 2 weeks ago
Strategic Account Manager - Heating & Cooling
United States
Full-time
Remote
Mid, Senior Level
$83K/yr - $135K/yr
5+ years expCopeland is a global climate technologies company focused on sustainability through HVACR technologies. The Strategic Account Manager will drive sales and build relationships with customers to achieve sustainability goals while ensuring a positive customer experience.
CleanTechHeating Ventilation and Air Conditioning (HVAC)Sustainability
No H1B
Security Clearance Required
Responsibilities
Develop the overall strategic program for the account at all levels of the organization involved with that account. Implement Account Sales Plans to exceed defined sales and gross margin objectives
Realize sales and margin targets for Vilter heat pumps and refrigeration compression packages in territory
Build and grow relationships with our customers and partners to encourage a preference for Vilter products and services
Maintain up-to-date forecasts, project details, and competitor notes through Salesforce CRM
Present projects and attend weekly Opportunity Review Board meetings
Collaborate across functions to ensure strong performance and positive customer experience
Operate as the partner concern point for customer issues and drive a positive customer experience throughout the issue resolution process
Demonstrate full ownership of sales process from point of enquiry to closure of purchase order. Provides aftersales support as needed to ensure customer satisfaction
Work closely with Sales, Customer Experience, Marketing, Lifecycle Services, and Product Management on market challenges and requirements to educate customers on new technologies and industry trends
Carry out responsibilities in an ethical manner in accordance with the organization’s policies and applicable laws
Advance Vilter’s value proposition and technical advantages through frequent visits to key stakeholders, tradeshow attendance, and industry associations. Regular travel required, up to 100 nights per year
Other duties as business needs emerge
Qualification
Required
A minimum of 5 years account management experience in industrial refrigeration equipment is required
Bachelor's degree required in Engineering or similar field. Equivalent experience in engineering role may be considered
Understand financial calculations and commercial concepts to negotiate and close on opportunities
Must be a self-starter
Demonstrated business sense and strong drive for results
Knowledgeable in contract negotiations
Tenacious, disciplined approach to opportunity management and customer engagement
Ability to communicate both technically and commercially with all levels of the organization as well as customers and end users
Benefits
Medical insurance plans
Dental and vision coverage
401(k)
Flexible time off plans
Paid parental leave
Vacation and holiday leave
Company
Copeland
copeland provides comfort to the people though sustainable recidential, commercial and through HVACR Technologies.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.5MKey Investors
US Department of Energy
2023-08-08Grant· $2.5M
Leadership Team
Ross B. Shuster
Chief Executive Officer
Ken Monnier
Chief Technology Officer
Recent News
2024-05-03
2024-03-28
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