Shiftsmart · 4 months ago
Strategy & Operations Associate, Marketplace
New York City (HQ)
Full-time
Onsite
Entry, Mid Level
$90K/yr - $135K/yr
2+ years expShiftsmart is a rapidly growing labor platform that combines workforce management technology with a global network of flexible workers. The Marketplace Associate will be responsible for ensuring high-quality fulfillment for newly launched customers, focusing on meeting marketplace targets and resolving in-shift issues.
Computer Software
Responsibilities
Owning the marketplace targets for launch deals to ensure high-quality fulfillment for our customers
Execute a combination of scaled tactics such as onboarding campaigns, marketplace analytics, and bonuses/ incentives, as well as hands-on tactics such as assisted partner conversion and targeted bonuses to deliver 100% fill rate on newly launched deals
Use tools like Google Sheets, SQL, and additional resources to gather and analyze data to develop insights and inform decisions
Monitor and triage in-shift issues, taking action where possible and escalating when required
Qualification
Required
2-5 years of experience
Ability to function with a high-level of autonomy once given a playbook
Track record of hitting or exceeding targets
Ability to persist in accomplishing objectives despite obstacles or setbacks
Ability to thrive working through and solving problems
Ability to quickly learn and adapt to new situations
Ability to synthesize the abstract into the concrete
Highly organized and able to plan, organize and execute in a highly structured way
Ability to ruthlessly prioritize tasks
Benefits
Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)
401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%
Generous, fully paid parental and family leave policies
Pre-tax commuter benefits
Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan
Company
Shiftsmart
At Shiftsmart, we're not just shaping the future of labor; we're revolutionizing it.
51-200 employees
H1B Sponsorship
Shiftsmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Richard Saliba
Chief of Staff to the CEO
Pavan Patel
CTO
Company data provided by crunchbase