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Boom Supersonic · 3 months ago

Systems Engineer - Infrastructure & Support

Denver, Colorado

Full-time

Onsite

Mid Level

$95K/yr - $120K/yr

Boom Supersonic is designing and building Overture, the world’s fastest airliner, and is seeking an IT Systems Engineer to support their internal systems. The role involves managing identity and access systems, providing IT support, and maintaining both on-prem and cloud infrastructure to ensure high-performance operations.

AerospaceAir TransportationManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Manage and automate identity and access systems—Okta for SSO and MFA, plus group membership, directory sync, and lifecycle management

Triage and resolve IT support tickets—ranging from VPN issues to laptop fixes—with urgency and empathy

Support end users across macOS, Windows, and Linux—including automation, patching, and secure provisioning

Support infrastructure across on-prem and cloud environments—including virtual servers, DNS, network access, and cloud storage

Support and maintain data storage and transfer solutions to meet the evolving needs of engineering, design, and operations teams

Support SaaS platform access, configuration, and vendor escalations across the company

Manage and maintain site-wide domain names and DNS services

Maintain and improve physical access systems (badge access) and A/V systems (conference rooms)

Write and maintain scripts to automate system tasks, reduce manual intervention, and improve IT responsiveness

Partner with engineering teams to streamline build/test workflows and integrate with CI/CD and high-performance compute resources

Maintain documentation and tooling for systems administration, configuration management, and disaster recovery

Qualification

IdentityAccess managementCloud environments AWSCloud environments AzureCloud environments GCPScripting PythonScripting bashScripting PowerShellMacOSWindowsLinux supportNetworkingVPNsTroubleshootingTechnical curiosityEmpathy for usersClear communication

Required

Manage and automate identity and access systems—Okta for SSO and MFA, plus group membership, directory sync, and lifecycle management

Triage and resolve IT support tickets—ranging from VPN issues to laptop fixes—with urgency and empathy

Support end users across macOS, Windows, and Linux—including automation, patching, and secure provisioning

Support infrastructure across on-prem and cloud environments—including virtual servers, DNS, network access, and cloud storage

Support and maintain data storage and transfer solutions to meet the evolving needs of engineering, design, and operations teams

Support SaaS platform access, configuration, and vendor escalations across the company

Manage and maintain site-wide domain names and DNS services

Maintain and improve physical access systems (badge access) and A/V systems (conference rooms)

Write and maintain scripts to automate system tasks, reduce manual intervention, and improve IT responsiveness

Partner with engineering teams to streamline build/test workflows and integrate with CI/CD and high-performance compute resources

Maintain documentation and tooling for systems administration, configuration management, and disaster recovery

Hands-on experience managing IT systems in fast-paced or startup-like environments

Substantial experience with macOS, Windows, and Linux—and comfortable learning the others

Experience supporting identity systems and SaaS tools (Okta, Google Workspace, Microsoft 365, etc.)

Exposure to and some hands-on experience with cloud environments like AWS, Azure, or GCP—including servers, networking, security, and databases

Working knowledge of networking, VPNs, and firewall configuration

Exposure to scripting (Python, bash, PowerShell, etc.) and an eagerness to automate

Excellent troubleshooting instincts—able to quickly isolate issues across hardware, software, or networking layers

Clear communicator who collaborates well with technical and non-technical teammates alike

High technical curiosity—you enjoy jumping into unfamiliar systems and learning fast

Able to independently execute IT systems engineering tasks, including system design, deployment, and maintenance, ensuring reliable performance with minimal oversight

Preferred

Strong context-switching skills—you're comfortable jumping between long-term projects and in-the-moment support

Empathy for users is key. Build environments that are great for users, but also be willing to quickly switch to helping users with their in-the-minute issue so they can get unblocked and return to their work

Experience managing identity systems at scale, including group structures and security policies

Exposure to DNS, certificate management, or managing domain names across distributed environments

You've worked closely with vendors to escalate issues and improve tool performance

Experience supporting technical teams in aerospace, manufacturing, or similarly complex environments

Passion for aviation, advanced technology, or enabling world-class engineering teams to move fast