Benesch · 13 hours ago
Transit Event Customer Service
DC-Baltimore Area
Part-time
Onsite
New Grad, Entry Level
$17/hr - $18/hrBenesch is a growing, multi-disciplined planning, engineering, and professional services firm. They are seeking Transit Ambassadors to assist MTA customers with disabilities and ensure equal access to transit facilities while providing customer service support during special events and construction detours.
Civil EngineeringConstructionRailroad
Responsibilities
Work on an on-call basis as Transit Ambassadors in the Baltimore area
Assist MTA customers with disabilities to ensure equal access to transit facilities
Direct customers as they enter or exit stations, board vehicles, or use fare vending machines
Inspect transit station facilities and take action to preserve cleanliness and safety of public areas
Provide customer service support with bus bridges/shuttles during construction
Qualification
Required
18 yrs. or older, with a high school diploma or GED equivalent
Must own a working cell phone with WiFi/data capability
Must be able to stand for 4 hours minimum and maximum up to 8-12 hours (based on applicant's ability)
Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events
Must have good customer service skills - ready to interact with the public and provide a positive experience as the face of the company
Benefits
Medical, dental, and vision benefits
Company-paid life insurance
Short term, and long-term disability plans
401K plan
Profit-sharing contributions to the 401K plan
Wellness programs
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan
Flexible work schedules and hours, including work-from-home options
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Company
Benesch
Serving a broad range of markets, Benesch has played a role in shaping our nation’s infrastructure and local communities for decades.
Founded in 1946
501-1000 employees
H1B Sponsorship
Benesch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Kevin Fitzpatrick
President & CEO
Recent News
Jacksonville Daily Record
2023-12-27
2023-12-27
Company data provided by crunchbase