Product Operations Associate (MTO) - West Elm jobs in United States
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West Elm · 20 hours ago

Product Operations Associate (MTO) - West Elm

positionBrooklyn, NY
timeFull-time
remoteOnsite
seniorityEntry Level
money$60K/yr - $65K/yr
date2+ years exp

West Elm is a leading home furnishings retailer known for its stylish and functional products. The Product Operations Associate will manage tasks related to SKU creation and eCommerce data management while collaborating with various teams to facilitate product launches and maintain data integrity.

FurnitureHome Decor
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Responsibilities

Manage tasks and projects related to Drop Ship (DS) and Made to Order (MTO) SKU creation, and CGI imagery requests for West Elm brand
Communicate prioritization of requests and changes between cross functional teams, and maintain status of open issues
Partner with merchandising, product development, content production, and eCom partners to facilitate launch of new items
Coordinate cost request template creation and completion, and execute cost or price changes as needed
Manage database of item attributes used for SKU creation, and identify and resolve data discrepancies
Maintain all made to order SKU flags and indicators, and act as subject matter expert for SKU setup and maintenance
Assist with cross-functional projects, process changes, system upgrades, and reporting by having a holistic view of the product lifecycle and merchandising systems
Work with cross functional teams to perform data scrubs and other administrative duties that prioritize integrity of data
Collaborate with the product operations team with a true problem-solving mentality to reimagine cross-functional processes

Qualification

ECommerce experienceMerchandising experienceRetail operations experienceExcel proficiencyMicrosoft Suite proficiencyAnalytical thinkingTime managementCommunication skillsProblem-solvingCollaboration

Required

2+ years of experience in eCommerce, merchandising, or retail operations
Strong time management and communication skills
Business acumen, analytical thinking, and technical skills
Proficient in Excel and Microsoft Suite
Comfortable with large sets of data
This role requires being onsite in the Dumbo Brooklyn office

Preferred

College degree preferred

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series

Company

West Elm

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West Elm is an upscale retail store that features contemporary furniture designs and other housewares.
dateFounded in 2002
location
Brooklyn, New York, USA
people-size10001+ employees
web-link
https://www.westelm.com/

Funding

Current Stage
Late Stage

Leadership Team

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Alex Bellos
President
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