Pottery Barn · 3 days ago
Lead Stock (Key Holder), Full Time, Omaha - Pottery Barn
Omaha, NE
Full-time
Onsite
Entry, Mid Level
1+ years expPottery Barn is a company focused on enhancing the quality of customers’ lives at home. They are seeking a Lead Stock (Key Holder) who will oversee back of house operational functions and ensure exceptional customer service while maintaining operational standards.
Consumer GoodsHome DecorHome RenovationManufacturingProduct Design
No H1B
Responsibilities
Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand
Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards
Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise
Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
Maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
Qualification
Required
Effective communication, organization and leadership skills
Proven ability to motivate and influence others through personal actions and examples
Employment/promotion to this role will be contingent on successful completion of a background check
1-3 years retail sales experience
Physical Requirements: Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business
Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday)
Associates must be available for annual inventory and entire holiday season (November and December)
Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday)
Preferred
1-2 years home related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities)
Benefits
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Company
Pottery Barn
Pottery Barn focuses on customer service while creating products with innovative designs.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1986-09-01Acquired
Leadership Team
SEAN GARRETT
CREATIVE DIRECTOR, RETAIL MARKETING (brand development, graphic development, signage, packaging)
Recent News
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