Developer Success Engineer jobs in United States
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WorkOS · 5 months ago

Developer Success Engineer

WorkOS is a company that builds tools and services for developers to enhance authentication and identity solutions. They are seeking a Developer Success Engineer to provide technical support and guidance to developers, ensuring a smooth integration experience with their products.

Developer APIsDeveloper ToolsInformation TechnologyOperating Systems
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Responsibilities

Work with our users daily via Slack, email, and Zoom
Understand and be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks
Provide technical advice to developers on best practices for integrating with our API
Act as a hard + soft skill mentor and escalation point to junior members of the team
Troubleshoot any issues that arise from the developer and diagnose any blockers
Engage customers for feedback to help shape product development
Work cross-functionally within the company

Qualification

SAML/OIDCREST APIsFrontend frameworksTechnical customer supportVerbal communicationWritten communicationProblem-solvingMentoring

Required

2+ years experience in a technical customer-facing support role for a developer-focused product
Exceptional verbal and written communication skills
Passion for educating and breaking down complicated concepts
Quick learner and relentlessly inquisitive

Benefits

Healthcare insurance (Medical, Dental and Vision) for you and your family
401k matching
Wellness and fitness monthly allowances
PTO + paid holidays + unlimited sick leave
Autonomy and flexibility with remote work

Company

WorkOS

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WorkOS is a unified platform with modern APIs and SDKs for enterprise-ready features.

Funding

Current Stage
Growth Stage
Total Funding
$95M
Key Investors
GreenoaksLachy Groom
2022-06-01Series B· $80M
2020-05-27Series A· $15M
2020-03-18Seed

Leadership Team

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Michael Grinich
Founder
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Company data provided by crunchbase