Apply on Employer Site

MetTel · 2 months ago

Voice Engineer

Holmdel, New Jersey, United States

Full-time

Onsite

Mid, Senior Level

$0/yr - $125K/yr

7+ years exp

MetTel is a global communications solutions provider that simplifies communications and networking for business and government agencies. The Voice Engineer will be responsible for managing and delivering the Voice and Collaboration infrastructure, ensuring high-quality VoIP services and support.

Communications InfrastructureTelecommunications

H1B Sponsor Likely

Responsibilities

A good understanding and hands-on experience of Cisco/BroadSoft and Oracle SBC configurations and reference architectures

Solid knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience

Work with Hosted Voice environments (BroadSoft Preferred), Session Border Controller experience for Access and SIP Trunking

Knowledge of Legacy E9-1-1 and NG9-1-1 technologies and standards such as NENA i3. Knowledge of Kari's Law and RAY BAUM'S act

Experience with Avaya, Cisco, Oracle, BroadSoft, Microsoft suite of telephony and UC products, Polycom, Adtran IADs

In-depth knowledge of IPv4 & IPv6 network technologies such as IP addressing (CIDR, VLSM), ARP, IP routing, etc. Layer-2 network technologies including 802.1q VLAN tagging

Experience with scripting and test automation highly preferred

Experience designing and deploying carrier SIP solutions

Experience with private, public and hybrid clouds preferred

Manage end-to-end Voice and Collaboration infrastructure delivery lifecycle including the collection and translation of business requirements to enable technical execution of network programs and projects

Experience working with vendors providing VoIP network components to the company. This includes staying abreast of new VoIP components or new features on existing VoIP network that could benefit existing or future customers

Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks

Experience with VoIP security platforms, Robocalls mitigation, STIR/SHAKEN, VoIP troubleshooting Tools

Experience working with LCR (Least Cost Routing) and carrier rate decks

Voice Traffic & Translation experience, full understanding on LERG updates and deployments

Good knowledge of Networking; TCP/IP, SFTP, DHCP, LAN, WAN, MPLS, Cisco Routers, Switches/Firewalls

Good to have knowledge/experience on VMware, Amazon Cloud Connect, Cloud based call center, MS SQL

Provide Tier4 technical support for enterprise customer network, including troubleshooting voice, video and data (IP) traffic

Qualification

Cisco/BroadSoft configurationsVoIP protocols knowledgeSession Border Controller experienceIPv4 & IPv6 knowledgeScriptingTest automationCarrier SIP solutions designVoIP security platformsNetworking knowledgeCloud technologiesTier4 technical supportRobocalls mitigationVoIP troubleshooting tools

Required