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Florida Panthers · 5 months ago

Night Warehouse Supervisor

Amerant Bank Arena, Sunrise, FL

Full-time

Onsite

Entry Level

1+ years exp

The Florida Panthers, a prominent NHL team and two-time defending Stanley Cup Champions, are seeking a Night Warehouse Supervisor for their Food and Beverage Department at Amerant Bank Arena. This role involves overseeing the stocking and refilling of concession outlets, ensuring compliance with health regulations, and supervising event operations to maintain excellent customer service standards.

GamingHockeySports

Responsibilities

Answering warehouse phone and radio to receive all incoming requisition requests

Make transfers in POS system to make sure everything is accounted for properly

Assist with the building of orders that are going out to respective stands, so that they are ready to go for runners if needed

Have complete knowledge of all menu items, production specs, ingredients, measurements and presentations

Assist with pre-event setup including stands and portables

Verify all stands/portables opening inventory for any discrepancies

Understand and ensure that all Health Department Food & Safety regulations are followed

Maintain organization and cleanliness of all areas within the warehouse

Conduct/complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards

Work with 3rd Party Vendors, transferring inventory during the event, reconciling their ending inventory against actual sales on POS system, and preparing nightly report of sales and tips

Work with Stand Supervisors to reconcile end of night stand and portable inventories in POS system against inventory stand counts

Assist in the locking up of stands and commissary, making sure all equipment and gas is turned off for the evening

Ensure all event documentation is completed and signed at all locations; including, but not limited to stand inventory sheets, void logs, spoilage tracking, food temperature logs and non-chargeable requisition forms

Be comfortable with the arena and know how to navigate personally, as well as assist guests

Support any other Food & Beverage department as needed

Monitor and work with team members during events to ensure excellent customer service standards are met

Partner with the F&B and Amerant Bank Arena Senior Leadership to ensure a successful operation

Complete other duties as assigned by Warehouse/Concession Manager

Supervise runners during the event, ensuring all requisition requests are delivered in a timely manner

Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift

Qualification

Leadership experienceOrganizational skillsInterpersonal skillsDetail-orientedPositive attitude

Required

Must be a minimum of 18 years of age

1-2 years' experience in a leadership role working in a fast-paced hospitality environment a plus

Must be extremely organized and detail oriented with the ability to multi-task

Must possess a positive attitude and strong work ethic

Must possess excellent interpersonal and diplomacy skills; establishing and maintaining effective relationships with fellow worker and supervisors

Must be able to work in an environment with fluctuating temperatures, often cold

Must be able to work in an environment where noise level is generally high with heavy crowd traffic

Must be able to perform physical requirements of the position, including bending and/or lifting up to 50lbs and standing/walking for extended periods of time without sitting