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PulteGroup · 15 hours ago

Online Sales Specialist

Bonita Springs, FL

Full-time

Onsite

Entry Level

2+ years exp

PulteGroup is one of the nation’s largest and most respected homebuilders, dedicated to building trust and innovation. The Online Sales Specialist will be responsible for responding to leads, qualifying them based on customer needs, and maintaining relationships with realtor partners while leveraging various technical platforms for lead management and reporting.

ConstructionHome ImprovementReal EstateResidential

Growth Opportunities

Responsibilities

Respond to all email, phone, and text leads with a sense of expediency while remaining customer focused and personable

Provide information and marketing material to leads, along with other important selling points of each community

Qualify each lead based on stated needs and determine best community and/or floor plan fit via strong understanding of all current and future communities

Provide consistent follow-up to online lead with the goal setting an appointment with the Onsite Sales Counselors, including outbound calling and prospecting

Maintain relationships with realtor partners through monthly follow up

Utilize multiple lead management software systems daily including:

Call Tracking Metrics – Phone Routing System

Lasso – OSS specific CRM

Podium – Texting Platform

BombBomb – Video Messaging Platform

Microsoft Dynamics/D365 – Company CRM

Utilize and update internal OSSCR tool (Online Sales Specialist Community Resource) with relevant community details

Track and report relevant lead activity as it relates to appointments, sales and closings

Provide additional communication to leadership as the voice of the customer for trends, requests, and response to marketing

Qualification

Sales experienceLead management softwareReal Estate LicenseCommunication skillsOrganizational skillsMulti-taskingTime managementCross-functional collaboration