KLA · 20 hours ago
Customer Support Engineer. Boise, ID
Boise, ID
Full-time
Onsite
Entry, Mid Level
$28.23/hr - $47.55/hrKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, and they are seeking a Customer Support Engineer. This role involves customer service activities related to troubleshooting, diagnosing, and repairing complex capital equipment at customer sites, ensuring customer satisfaction and operational quality of system equipment.
ElectronicsInformation TechnologyManufacturing
Responsibilities
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment
Proactive communication that facilitates seamless collaboration and address customer requirements effectively
Provides assistance to Technical Support Engineers in resolving problems
Domestic and international travel is required on a regular basis
Must be able to troubleshoot and repair complicated electronics and electro-optical systems using standard methods
Must be proficient in use of DVMs, O'scopes and advanced electronic test equipment
Qualification
Required
Bachelor's degree in Engineering, Technology, or equivalent experience in the position offered or in a technical-related occupation
Must be able to troubleshoot and repair complicated electronics and electro-optical systems using standard methods
Must be proficient in use of DVMs, O'scopes and advanced electronic test equipment
Domestic and international travel is required on a regular basis
Preferred
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites
Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment
Proactive communication that facilitates seamless collaboration and address customer requirements effectively
Provides assistance to Technical Support Engineers in resolving problems
Benefits
Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave
Company
KLA
Kla creates tools and services that promote innovation in the electronics industry.
Founded in 1975
10001+ employees
H1B Sponsorship
KLA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)
Funding
Current Stage
Late StageLeadership Team
Lisa Grunwald
FISH Philosophy CEO
Rick Wallace
President & CEO
Recent News
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2025-08-01
2025-08-01
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