unitQ · 5 months ago
Product Manager
San Francisco, CA
Full-time
Hybrid
Mid Level
4+ years expunitQ is a company that leverages AI and advanced analytics to enhance product quality through real-time user feedback. They are seeking a Product Manager to lead initiatives at the intersection of data analytics and AI, focusing on defining and driving roadmap priorities for systems that process and visualize large-scale user feedback.
AnalyticsArtificial Intelligence (AI)Machine LearningQuality AssuranceSaaSSoftware
Responsibilities
Drive the roadmap and execution for AI-powered feedback analytics as a key member of the product team
Collaborate with engineering and design to deliver insights that are tailored to the needs of different customer personas — from product managers to executives — and integrated into their workflows
Define and track key product metrics — including insight clarity, relevance for customer roles, engagement with dashboards, and overall impact on decision-making
Work cross-functionally to deliver customer value from ingestion to visualization and storytelling
Engage directly with customers — including product and support leaders at top tech companies — to gather feedback, present insights, and shape solutions
Qualification
Required
4+ years of product management experience, ideally in B2B SaaS or AI/data-focused products
Familiarity with user engagement or behavioral analytics
Hands-on experience working with ML/AI technologies, including LLMs, RAG systems, or agentic frameworks
Working knowledge of SQL and comfort exploring data to inform decisions
Strong presentation and storytelling skills — able to clearly communicate insights to both technical teams and customer executives
Proven ability to lead cross-functional work and prioritize under ambiguity
A customer-first mindset with experience in high-touch, customer-facing roles
Experience conducting competitive analysis and market research to inform product direction and differentiation
Preferred
Shipped features that analyze unstructured data (e.g., user reviews, tickets, call transcripts)
Experience building dashboards or working with data visualization tools (e.g., Looker, Retool, Tableau)
Background in customer success, product operations, or support tooling
Benefits
Stock Options
Flexible Vacation Policy
Medical coverage through BlueShield and Kaiser
Dental and Vision coverage through Beam
401(k) Plan
Life Insurance
FSA and Dependent Care FSA Plans
$50/month internet/cell phone/equipment reimbursement
Generous leave policies
Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead!
Snacks and dog friendly office environment
Company
unitQ
UnitQ is an AI enabled platform that monitors and transforms product quality with real-time customer feedback insights.
51-200 employees
H1B Sponsorship
unitQ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$41MKey Investors
Zendesk VenturesAccelGradient
2024-06-20Series Unknown
2021-09-08Series B· $30M
2020-03-03Series A· $11M
Leadership Team
Christian Wiklund
Founder & CEO
Niklas Lindstrom
Founder and CTO
Recent News
2025-10-15
2025-10-09
2025-04-22
Company data provided by crunchbase