Deckers Brands · 5 hours ago
Sales Lead, Deckers Brands
Santa Barbara, CA
Part-time
Onsite
Entry, Mid Level
$16.50/hr - $21/hr
1+ years expDeckers Brands is a retail company seeking a Sales Lead to assist in the opening and closing of their store while providing excellent customer service. The role involves training new sales associates, maintaining a positive work environment, and ensuring the store is clean and organized.
ApparelFashionLifestyleLogisticsManufacturingRetailTextiles
Responsibilities
Greet all customers promptly and courteously as they enter the store
Direct customers throughout the store or to the specific area the customer requests. Find out the specific needs of each person that enters the store
Give accurate and current information about the product for all inquiries; if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store
Understand and effectively communicate the return policy
Maintain a positive and cheerful attitude and cooperate with teamwork
Apply the above standards to all phone inquiries
Instill in employees the meaning and importance of customer service as outlined in Be the Brand service program by observation, feedback and role modeling exceptional service
Responsible for partnering with Store Management Team to train and develop new sales associates
Inspire employees to contribute to the overall productivity of the store and lead by example
Promote a positive work environment by recognizing outstanding performance and maintaining a respectful work place
Communicate any special customer requests to management as it relates to product or service
Be personally available to all customers to communicate and identify their needs and address their questions and concerns
Ensures the sales floor is clean and organized at all times
Qualification
Required
High School Diploma
1 – 2 years' experience in retail store management
Proficient in Microsoft Applications
Ability to effectively prepare and present information and respond to questions from management, clients, and other employees of the organization
Effective empowering communicator, good problem solver
Knowledgeable in current trends
Excellent verbal and written communication skills and problem solving abilities
Excellent team-building and organizational skills
Ability to multi-task in a fast paced environment
Exceptional attention to detail
Excellent customer service skills
Physical ability to stand for extended periods
Ability to work varied hours/days, including nights, weekends, and holidays as needed
Company
Deckers Brands
Footwear & Apparel Company
1001-5000 employees
H1B Sponsorship
Deckers Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (20)
2023 (19)
2022 (27)
2021 (21)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-10-22IPO
Leadership Team
J
Jessica Boer
VP, Global Retail
A
Angela Salanoa Ogbechie
Chief Supply Chain Officer
Recent News
The Motley Fool
2025-11-16
Company data provided by crunchbase