Pigment · 3 months ago
Technical Account Manager - San Francisco, New York or Toronto
San Francisco
Full-time
Hybrid
Senior Level
$140K/yr - $160K/yr
6+ years expPigment is an AI-powered business planning and performance management platform that connects people, data, and processes. They are seeking a Technical Account Manager to work closely with strategic clients, optimizing their Pigment experience and delivering exceptional service while demonstrating the platform's full value.
AnalyticsBusiness DevelopmentInformation TechnologyReal TimeSaaS
Responsibilities
Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
Run audits on our clients’ workspaces
Enrich and maintain our Success Plan offering to uphold industry standards of excellence
Collaborate with Product & R&D to identify areas of opportunity for product enhancements
Qualification
Required
6 years of experience as a Solution Architect or a similar technical, client-facing role
Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives
Strong EPM modeling experience
Preferred
Ability to quickly identify a technical challenge and communicate solutions to clients
Proven ability to lead multiple projects with internal & external stakeholders
Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
Experience in data analysis, data flows & connections (SQL, API)
Benefits
Stock options to ensure you have a stake in Pigment's growth
Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
Generous time off and parental leave policies
Trust and flexible working hours
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and soon San Francisco
High-end equipment (based on stock/availability) to do your work in the best conditions
Employer-sponsored 401(k), enabling you to prepare for retirement
Company
Pigment
Pigment is a business forecasting platform that handles business strategy in real-time.
501-1000 employees
H1B Sponsorship
Pigment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$396.9MKey Investors
ICONIQ GrowthGreenoaksBlossom Capital
2024-04-04Series D· $145M
2023-06-08Series C· $88M
2022-09-28Series B· $65M
Leadership Team
Eléonore Crespo
Co-Founder and Co-CEO
Romain Niccoli
Co-Founder and Co-CEO
Recent News
2025-11-25
Company data provided by crunchbase