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Early Warning® · 1 day ago

Sr Site Reliability Engineer

New York, NY

Full-time

Hybrid

Mid, Senior Level

$140K/yr - $180K/yr

3+ years exp

Early Warning is a trusted name in payments, providing innovative solutions for the U.S. financial system. The Sr Site Reliability Engineer will create and maintain application infrastructure, ensuring reliability, automation, and scalability while utilizing best practices.

Financial ServicesFraud DetectionPaymentsRisk Management

No H1B

Responsibilities

Implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards

Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios

Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause

Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs

Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues

Implement standards across multiple disciplines, systems and practices to improve the overall application delivery

Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches

Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams

Participate in 24 X 7 on-call rotation

Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams

Support the company's commitment to protect the integrity and confidentiality of systems and data

Qualification

Linux systems administrationCI/CD workflowsScripting languagesObservability solutionsAWSDockerKubernetesTCP/UDP/IP protocolsJavaRubyPythonJavaScriptGOIncident ManagementProblem ManagementSecurity protocolsCommunication skillsDocumentation skills

Required

Education and experience typically obtained through completion of a Bachelor's Degree in Business and/or Computer Science or related field

3+ years of related experience managing large complex projects in a technical or software development environment inclusive of post-graduate degree

Demonstrated experience in effective Incident and Problem Management

Proven related work experience in a medium to large scale enterprise

Strong understanding of scripting languages

Hands on experience implementing and using modern Observability solutions

Linux systems administration

Good knowledge of Git

Experienced with security and encryption protocols

Comfortable with facilitating collaboration, open communication and reaching across functional borders

Excellent oral and written communication and people skills

High level of customer responsiveness, excellent documentation and communication skills and attention to detail

Background and drug screen

Preferred

Good programming skills in one or more of the following languages: Java, ruby, python, JavaScript and GO

Hands-on experience in supporting applications in a 24X7 customer-facing production environment

Strong knowledge of CI/CD workflows

Strong understanding and hands-on experience on TCP/UDP/IP protocols

Working knowledge of AWS, Docker, Kubernetes, Swarm

Benefits

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

12 weeks of Paid Parental Leave

Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.