Customer Service Pump Applications Representative jobs in United States
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DXP Enterprises, Inc. · 1 week ago

Customer Service Pump Applications Representative

positionGrand Prairie, TX
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

DXP Enterprises, Inc. is dedicated to providing high-quality customer service for industrial customers. The Customer Service Pump Applications Representative will select and specify pump equipment, prepare proposals, respond to customer inquiries, and process orders to ensure customer satisfaction.

Industrial EngineeringIndustrial ManufacturingMechanical Engineering
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Senior ManagementbadNo H1Bnote

Responsibilities

Selecting and specifying pump equipment
Preparing equipment proposals utilizing support tools
Responding to customer inquiries regarding company pump related products and services
Communicating with customers via phone and e-mail
Checking availability of stock and verifying ship dates
Processing orders in DXP operating business system
Providing follow-up to ensure customer satisfaction
Knowledge of company policies and procedures

Qualification

Pump equipment expertiseTroubleshooting skillsTechnical guidanceCustomer service orientationBasic software proficiency

Required

3–5 years of experience with pumps and/or rotating equipment
Solid hands-on background in the operation, troubleshooting, and maintenance of pumps or similar rotating machinery
Ability to interpret equipment specifications
Understand system performance requirements
Provide technical guidance to customers
Strong customer-service orientation
Ability to work effectively in a team environment
Proficient with basic software
Able to manage tasks accurately and efficiently
Bachelor's degree or equivalent experience

Preferred

Familiarity with industry standards and safe work practices

Benefits

Medical
Dental
Vision
Flexible Spending
401(k)
Paid holidays
Life and Disability Insurance
Additional supplemental products

Company

DXP Enterprises, Inc.

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DXP Enterprises is a publicly traded industrial distribution management company specializing in pumps, industrial supplies, and MROP solutions.
dateFounded in 1908
location
Houston, Texas, USA
people-size1001-5000 employees
web-link
http://www.dxpe.com

Funding

Current Stage
Public Company
Total Funding
$1.46B
2025-12-22Post Ipo Debt· $205M
2025-07-01Post Ipo Debt· $50M
2024-10-08Post Ipo Debt· $649.5M

Leadership Team

G
Gary Messersmith
SVP & General Counsel
D
David Vinson
Manager IM&P Process
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Recent News

EIN Presswire
CM Pump Consultants Acts as Strategic Advisor to PREMIERflow in Acquisition by DXP
2026-01-07
MarketScreener
DXP Enterprises Inc buys Premierflow and Mid Atlantic Storage Systems
2026-01-05
MarketScreener
DXP Enterprises Expands Pumping Unit Through Two Acquisitions
2026-01-05
Company data provided by crunchbase