Stampli · 1 day ago
Customer Support Specialist - Accounts Payable
Mountain View, CA
Full-time
Hybrid
Entry Level
$70K/yr - $70K/yr
1+ years expStampli is revolutionizing financial operations with AI, and they are seeking a Customer Support Specialist to enhance customer success within their Financial Operations Platform. The role involves assisting customers with support, onboarding, and training, while also exploring AI-driven methods to improve efficiency in invoice processing and approval workflows.
AccountingArtificial Intelligence (AI)BillingPayments
Responsibilities
Answer customer inquiries within Intercom promptly, efficiently, and professionally
Collaborate closely with Customer Success leadership, Product, and Development teams to escalate complex issues
Be a trusted resource for both current and new customers on all aspects of Stampli’s Financial Operations Platform
Proactively explore AI-driven methods to enhance customer support efficiency to streamline invoice processing and approval workflows
Assist customers in leveraging AI-powered features, such as Billy the Bot™, to automate invoice processing, approvals, and communications—maximizing efficiency and minimizing manual work
Qualification
Required
Minimum 1 year Accounts Payable experience
Excellent troubleshooting skills
Organized, curious, and motivated to learn
Experience with Purchase Orders
Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite)
Bachelor's Degree or equivalent work experience
Service oriented and collaborative
Positive energy
Experience nurturing relationships with vendors
Knows their debits and credits (and has done postings before)
Familiarity with AI-based automation tools in finance operations or a strong desire to develop expertise in enhancing AP workflows through technology
You're agile, data-aware, and always asking: 'What's a smarter way to do this?'
Benefits
Full medical, dental, and vision insurance
401(k) + employer match
Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows
Opportunities and development for career and personal growth
Strong and experienced leadership that supports your growth and success
An open-concept, modern workspace within an inclusive and dynamic scale-up culture
Company
Stampli
Stampli is an accounts payable automation platform simplifying invoices, approvals, and payments.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$145.7MKey Investors
Blackstone GroupInsight PartnersSignalFire
2023-10-03Series D· $61M
2021-05-12Series C· $50M
2019-10-30Series B· $25M
Leadership Team
Eyal Feldman
CEO and Co-Founder
Ofer Feldman
Co Founder & CTO
Recent News
2025-11-19
2025-11-08
PR Newswire
2025-10-17
Company data provided by crunchbase