CLEAR · 2 months ago
General Manager - Apply for Future Openings!
All locations (US)
Full-time
Onsite
Senior Level
6+ years expCLEAR is a rapidly growing company focused on creating frictionless experiences for its customers. They are seeking a General Manager to lead daily operations, drive employee engagement, and ensure exceptional security and customer service at airport locations across the U.S.
BiometricsFacial RecognitionIdentity ManagementSecurity
Responsibilities
Spend 25% of time on the floor in a customer-facing environment at the airport, 30% of time on administrative responsibilities and 45% partnering with key airport stakeholders & business partners
Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
Manage day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales
Business owner for the airport P&L and responsible for driving overall strategy to achieve KPIs & metrics
Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales
Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations
Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story
Manage labor to ensure highest utility, and oversight of payroll and scheduling
Qualification
Required
At least 6 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars)
You are self-motivated, positive and possess a passion for fostering a great sense of teamwork
Prior experience managing both salaried and hourly employees is a must
You have high standards, excellent interpersonal and communication skills, and are committed to training, mentoring, and motivating your team
Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment
You are indefatigable in achieving your individual and team goals and want to grow and develop in your career
Experience reviewing and reporting on KPIs on a regular basis
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Required to successfully complete a government background investigation
Benefits
Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company!
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
Company
CLEAR
CLEAR is an identity company that uses biometrics to build a connected world that’s smarter and more secure. It is a sub-organization of Alclear LLC.
1001-5000 employees
H1B Sponsorship
CLEAR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$135MKey Investors
United AirlinesT. Rowe PriceDelta Air Lines
2021-06-30IPO
2021-02-08Private Equity· $100M
2019-07-29Corporate Round
Leadership Team
Caryn Seidman-Becker
Chairman & CEO
Recent News
2025-12-30
Company data provided by crunchbase