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HUB International · 16 hours ago

Strategic Account Executive - Employee Benefits

Manchester, NH

Full-time

Onsite

Senior Level

7+ years exp

HUB International is the largest privately owned global insurance broker, offering a wide range of services including employee benefits. The Strategic Account Executive is responsible for client relationship management, ensuring that client service needs are met, and coordinating the delivery of HUB services throughout the policy cycle.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Serve as the point person for client relationships which includes communicating with internal (service/ production team) and external stakeholders on all account updates

Identify and help to establish and maintain strong and productive professional relationships with 'C-Level' and other decision makers for assigned HUB clients

Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable, insurance needs, financial plan performance, and appropriate/available employee benefits solutions

Successfully build professional and collaborative relationships with carrier representatives, related EB vendors and business partners, and HUB colleagues through strategic business improvement for the client

Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including annual strategy sessions, renewal execution, stewardship reports, compliance reviews, health and performance, and communication, benefits technology solutions

Actively delegates to support team and helps to coach team members to achieve desired results

Ensure that all client service needs are promptly and professionally delivered whether from the Account Executive or via HUB colleagues (e.g. Client Relationship Manager, Benefit Analysts, etc.). The Strategic Account Executive is accountable for the competence, timeliness, and quality of all deliverables to the client

Conduct annual strategic planning sessions w/clients making coverage and vendor recommendations focused on meeting the employee benefits objectives set forth in in the annual plan

Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the client’s needs, initiating same

Be knowledgeable about and comply with HUB systems, procedures, and state/federal insurance regulations

Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using various media. This may range from conducting internal training to a sales or renewal presentation at a client’s office

Possesses mastery of the various HUB and industry resources and tools that are available and utilizes same to best serve clients

Seek continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes

Other responsibilities as assigned by Manager

Qualification

Employee benefits expertiseC-level executive influenceLife/Health licenseAlternative funding mechanismsMicrosoft Office SuiteTeam-building skillsExceptional communication skillsLeadership skillsOrganizational skills