Retail Ambassador - Wrentham Premium Outlets (Wrentham, MA) jobs in United States
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Allbirds · 2 days ago

Retail Ambassador - Wrentham Premium Outlets (Wrentham, MA)

Allbirds is a company dedicated to sustainability and comfort in footwear. The Retail Ambassador will enhance the customer experience by providing personalized service, maintaining store operations, and contributing to sales goals while promoting the brand's values.

ApparelE-CommerceFashionManufacturingShoes
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Culture & Values

Responsibilities

Build strong relationships with customers by providing high quality and personalized in-store experience
Strive to be a product-knowledge expert who can communicate passionately about our brand and products
Actively contribute to the store’s sales goals
Maintain store appearance, cleanliness, and organization
Operate our point-of-sale system once trained
Execute on inventory and merchandising duties
Perform daily operational tasks as delegated by the store leadership team
Commit to learning by asking questions and actively seeking to grow and develop new skills
Work collaboratively to achieve shared goals
Practice respectful, honest, and effective communication
Cultivate a positive attitude and support your teammates

Qualification

Customer ExperienceRetail SalesPoint-of-Sale SystemsCommunication SkillsOrganizational Skills

Required

High School Diploma or GED
Excellent communication skills and good judgment
Strong organizational skills with the ability to multitask and prioritize tasks
Basic understanding of retail math for handling transactions and calculating discounts
Familiarity with POS systems and ability to learn new technical sales tools quickly
Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays
Passionate about providing great customer experience
Able to stand/walk for extended periods of time on the sales floor
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, and store merchandising
Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean, dust, etc
Use of iPads, computers, POS devices
Able to safely lift boxes up to 30 pounds
Comfortable climbing ladders
Depending on location, going up and down stairs

Preferred

1+ years experience in retail, direct customer sales and service, or hospitality
Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base

Benefits

Paid time off
Equity
Company bonus or sales commissions/bonuses
401(k) plan with matching
Medical, dental, and vision benefits
Pre-tax savings
Wellness & lifestyle benefits
100% Company paid OneMedical memberships available for members of certain medical plans
Company HSA contribution for enrolled HSA members
Company equity for eligible roles
401(k) with employer matching contribution (with immediate vesting and pre and post-tax options)
Employee Stock Purchase Plan
Company-paid life insurance for full time roles
Short-term and long-term disability
Pre-tax savings programs for eligible healthcare, childcare and commuter expenses for both full and part-time roles
Medical travel expense reimbursement program for full and part-time roles
Unlimited PTO for full-time corporate roles
Sick and vacation time for other roles
Parental leave (with a new parent bonus for full-time employees)
Volunteering
Medical & family care leave
Bereavement
Jury duty
Voting
Free mental health benefit with coaching and therapy sessions
Employee Assistance Program
The company discount (50%) on most Allbirds products
Discount mall through LifeBalance
Reimbursement on eligible wellness expenses (full-time employees)
Cellphone and more for certain eligible roles

Company

Allbirds

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Allbirds is an apparel and fashion company that specializes in manufacturing eco-friendly wool shoes.

Funding

Current Stage
Public Company
Total Funding
$252.45M
Key Investors
Second Avenue Capital PartnersFranklin TempletonT. Rowe Price
2025-06-30Post Ipo Debt· $50M
2021-11-03IPO
2020-09-27Series E· $100M

Leadership Team

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Joe Vernachio
CEO & Board Member
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Joseph Zwillinger
Board Member & Co-Founder
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Company data provided by crunchbase