KONE · 2 weeks ago
Service Engineer - Marine
KONE is a global leader in providing elevators, escalators, and automatic building doors, aiming to enhance urban life through innovative solutions. The Service Engineer role involves resolving complex technical issues, ensuring safety on marine vessels, and providing field support for elevator systems.
IndustrialManufacturingProduct Design
Responsibilities
Accountable for the end-user's communication with customer on-site marine vessel and the site safety
Resolve complex technical issues including commissioning certifications of elevators and escalators and complex troubleshooting by applying the correct analysis procedures
Perform first visits of unknown equipment coming from competitors or KONE
Responsible for evaluating and assisting the supervisor with the Installation Maintenance handover
Communicate new technical issues found with the equipment that could cause potential safety hazards
Responsible for actively identifying any technical competence gap caused by new equipment in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk
Provide feedback on any repair or adjustment that could reduce call outs and actively communicate with Clinical Specialists, Clinical Analysts and Technical Helpdesk
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions
Responsible for effectively planning workload in conjunction with the service supervisor
Contribute to the ongoing improvement of the products, methods and safety by providing feedback to the SM (Service Manager) organization and supervisor
Up to 50% international and domestic travel required; this position requires time spent aboard ships at sea
Qualification
Required
This position requires a minimum of a bachelor's degree or foreign equivalent, in Electronics Engineering, Electro-Mechanical Engineering, or a related field, and 3 years of experience in the position offered or in a similar Engineering position
Alternatively, in lieu of a bachelor's degree, employer will accept, no degree and 7 years of experience in the position offered or in a similar Engineering position
Employer will accept any suitable combination of education, training, or experience
3 years of experience in de-bugging of Printed Circuit Board assemblies, wiring harnesses, electromechanical assemblies and systems
3 years of experience with reading, analyzing, and interpreting technical procedures of marine elevator diagrams in order to provide field support
3 years of experience identifying European elevator supply of spare parts in order to ensure necessary parts are available for necessary elevator maintenance
3 years of experience with motion and closed loop controls on elevators in order to fix complex troubleshoot on-site
3 years of experience with analog and digital interface control on elevators in order to fix complex troubleshooting on-site
2 years of experience with performing annual inspections of European elevators in order to ensure elevators comply with local and country regulations
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
Matching 401K
Comprehensive health and wellness plans for the entire family
Paid holidays and paid time off
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
H1B Sponsorship
KONE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (4)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Recent News
AstuteAnalytica India Pvt. Ltd.
2025-12-02
Company data provided by crunchbase