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Amazon Web Services (AWS) · 1 day ago

Technical Account Manager, National Security - ES US-ADC

Arlington, VA

Full-time

Hybrid

Mid, Senior Level

$118K/yr - $204K/yr

2+ years exp

Amazon Web Services (AWS) is a leading cloud platform, and they are seeking a Technical Account Manager to support National Security customers. The role involves providing strategic technical guidance, advocating for customers, and ensuring their AWS environments are operationally healthy.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Support customers’ adoption and use of AWS services including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and more

Craft and execute strategies to drive customer engagement

Represent AWS within a customer’s environment and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management

Provide advocacy and strategic technical guidance to help plan and build solutions using best practices

Proactively keep customers’ AWS environments operationally healthy

Qualification

Technical engineering experienceAWS servicesSecurity Clearance TS/SCICustomer-facing experienceCommunication skillsMentorshipTeam collaboration

Required

2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment

Bachelor's Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience

Internal enterprise or external customer-facing experience as a technical lead

Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred

5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment

Experience in Informational Technology operations

Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)

Experience in a 24x7 operational services or support environment

Experience with AWS services and/or other cloud offerings Federal/DoD Clearances

Benefits

Flexibility in working hours

Mentorship

Career growth

Inclusive team culture

Annual and ongoing learning experiences

Innovative benefit offerings

Company

Amazon Web Services (AWS)

Glassdoor3.8

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Founded in 2002

Seattle, Washington, USA

10001+ employees