Amazon Web Services (AWS) ยท 22 hours ago
Data Center Operations Manager
Plain City, OH
Full-time
Onsite
Mid, Senior Level
$71K/yr - $158K/yr
4+ years expAmazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Prioritize and assign trouble tickets to data center technicians and operators
Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
Developing Career Paths for the employees and to make updates in our internal tools
Recruit and train data technicians to ensure appropriate staffing levels
Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
Fast learn or act as the subject matter expert across all aspects in data center operations
Ensure all operational KPIs and metrics are being measured and met
Inspire and guide improvement in team process, technology innovation and automation
Manage Large Scale Events (outages) and act as the call leader
Manage and improve the work-flows and through-put for data centers operations
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Maintain the on-call schedule coordinating absence and vacations
Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
Qualification
Required
A Bachelor's degree or 4+ years of professional or military experience in an IT related field
2+ years of experience managing people in a technical environment
2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware
Preferred
In-depth knowledge of Linux systems administration, Networking and Cabling best practices
In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments
Technical writing experience and prior project management experience
Benefits
Equity
Sign-on payments
A full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase