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National Interstate Insurance Company · 9 hours ago

Senior Learning and Development Specialist

Richfield, OH

Full-time

Hybrid

Senior Level, Lead/Staff

14+ years exp

National Interstate Insurance Company is a leading commercial transportation insurer in the nation, offering risk financing solutions tailored to various transportation classes. They are seeking a Senior Learning and Development Specialist who will design and conduct educational programs, coach employees, and assess training effectiveness.

Financial ServicesInsuranceRisk Management

Growth Opportunities

Responsibilities

Conducts and designs company learning and educational programs relating to management and professional development, on-the-job training, skills readiness, and employee orientation. May also serve as an instructor for employee/leadership development and/or technical training curriculum

Coaches individual employees and managers related to performance, leadership, and professional development. Assesses the effectiveness of coaching engagements. Leads the work of others (mentors, prioritizes, delegates, and reviews assignments)

Drives and facilitates curriculum/program design and enhancements

Selects and develops appropriate instructional methods for courses, such as individual coaching, group instruction, lectures, demonstrations, conferences, meetings, and workshops

Selects and develops learning aids, such as training handbooks, demonstration models, visual aids, and learning materials

Develops schedules and programs

Coordinates training activities with company management to ensure a smooth, efficient process

Identifies courses that aid development of specific competencies

Facilitates course content to learners either in-person or virtual

Researches and recommends services provided by external consultants or organizations. Participates in negotiations and/or administering contract/service agreements. Secures appropriate approval. Participates in assessing the effectiveness and/or partnerships with vendors

Partners with senior management to assess short-term and long-term training needs for business/functional units and their employees. Engages customers in conversations to identify their needs for new/additional programs, courses or services

Develops specifications for learning and development equipment and systems, including online learning tools and learning management systems (LMS)

Monitors and reports on the effectiveness of training. Recommends appropriate research methods to assess the effectiveness of training

Responsible for organizational award process and submissions, along with data review and debriefs

Maintains expert knowledge of the organization, adult learning principles, current trends in employee education, informal learning methods, and opportunities to leverage social media

Performs other duties as assigned

Qualification

Curriculum designCoachingLearning management systemsAdult learning principlesTraining evaluationCommunicationCollaborationLeadership

Required

Bachelor's Degree or equivalent

Generally, a minimum of 14 years of related experience

Preferred

Master's Degree

Completion of a professional designation preferred, appropriate designations could include Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Certified Professional in Talent Development (CPTD) or an Insurance designation

Certifications in DiSC and Emotional Intelligence

Benefits

Medical, dental, and vision coverage

Wellness plans

Parental leave

Adoption assistance

Tuition reimbursement

Paid Time Off

Paid holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Company

National Interstate Insurance Company

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National Interstate Insurance Company, with our wholly owned subsidiary, Vanliner Insurance Company, provides highly innovative insurance solutions and world-class customer service for a variety of commercial transportation industries.

Founded in 1989

Richfield, Ohio, USA

501-1000 employees