Ensono · 2 days ago
Senior Data Center Operator
Raleigh, NC
Full-time
Onsite
Senior Level, Lead/Staff
$29/hr - $44/hr
8+ years expEnsono is a managed service provider that empowers clients to achieve key business outcomes. The Senior Data Center Operator will be responsible for monitoring and managing MVS zSeries and VM/VSE environments to ensure production processing meets service levels and requirements, while also providing effective communication with clients and documenting incidents.
Cloud InfrastructureCloud ManagementCloud SecurityInformation ServicesInformation Technology
Responsibilities
Monitor and manage internal and external MVS zSeries and VM/VSE environments to ensure production processing meets internal and external client agreed service levels and requirements
High level of interaction with internal and external customers requires effective and professional communication
Complete daily shift turnover and customer checklists associated with assigned client environment. Along with written shift turnover, verbal turnover must be facilitated
Thoroughly document deviations within company’s designated Incident Management tool, reflecting clear and tangible details surrounding each incident
Properly escalate all events or incidents that may impact our ability to meet agreed service levels
Ensure system IPL, maintenance and backup processes are successfully performed according to predetermined schedule and per established procedures
Ensure all operations related changes are properly documented and approved in company designated Change Management tool prior to Follow-up and close completed changes with valid and meaningful data
Adhere to company documented processing procedures for internal and external clients, as well as suggesting and requesting updates and improvements as needed to internal Operations SharePoint documentation repository
Organize tasks to work independently
Hands and feet support as required
Perform additional duties as assigned or designated by Operations management
Communication to stakeholder in critical /major events
Qualification
Required
Typically requires a Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
8+ years experience in IT and with system monitoring
Proficient in MS Office (Excel, Word, and Outlook)
Strong written / verbal Communication skills
ITSM Concepts – Incident/Change/Requests/ SLAs
Analytical and Critical thinking skills
Ability to represent Ensono in a professional manner to clients
Knowledge of mainframe (TSO, SDSF, TWS, QuickRef) and server scripts (read & code Midrange/Distributed/NDM/File Transfer server knowledge)
Benefits
Unlimited Paid Days Off
Three health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Enhanced fertility coverage
Wellness program
Depending on location, ability to take advantage of fitness centers
Company
Ensono
Ensono delivers managed IT services to optimize and modernize mainframes, infrastructure, and cloud for clients.
1001-5000 employees
H1B Sponsorship
Ensono has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (20)
2023 (16)
2022 (19)
2021 (19)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-14Acquired
Leadership Team
Jeff VonDeylen
Chief Executive Officer
R
Richard Dresden
Senior Vice President - Sales and Field Operations
Recent News
2025-12-09
2025-10-28
Company data provided by crunchbase