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Parker Hannifin · 2 weeks ago

Product Line Manager II (CFCD/HSD) (SSO Division – Kalamazoo, MI)

Kalamazoo, MI

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Parker Hannifin is a leader in aerospace technology, committed to enabling sustainable flight. The Product Line Manager II will drive aftermarket business opportunities and manage multiple high-revenue programs, ensuring alignment with customer needs and maximizing revenue through strategic initiatives.

HardwareIndustrial ManufacturingManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Responsible for achieving aftermarket service center's financial and customer service goals in coordination with the assigned operating division, which may include one or more sites

Acts as primary strategic Product Line focal point for aftermarket services covering a range of products & customers. Initiates and works closely with division, site(s) and CSO Segment teams to maximize long term aftermarket revenues and provides short and long-term sales forecasts

Provides mentorship and execution guidance to the division site(s) customer service Aftermarket Services Manager. Addresses critical longer term customer issues and lead’s project teams to improve short- & long-term process results

Acts as primary strategic customer contact for aftermarket products and services including product repairs, spares, logistics, contract, and pricing negotiations. Coordinates with technical and segment teams with field performance issues for input on resolution. Works closely with CSO and Division business development and CSO Segment Leader’s to maximize aftermarket revenues ensuring alignment with short-and long-term sales forecasts

Develops and supports proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities. Develops strategies and solutions for contracts opened for re- negotiation during the contract period

Conducts competitive research, evaluates sales performance, and formulates goals and milestones for specific products and systems. Applies thorough understanding of the division's technical capabilities, operational capacity, and market information to influence future and strategies

Serves as the liaison and facilitator with customers and Regional/Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance. Provides the customer and division with liaison support within and across divisions on existing and new programs. Stays in close contact with division technology, business units and operations teams to enable rapid turnaround solutions

Develops and maintains relationships with customers to gain knowledge of future market and customer needs and further develop business opportunities

Identifies opportunities for business development by studying competitors' products, problems, market intelligence, and identifying trends

Maintains professional and technical knowledge by attending educational workshops, reviewing trade and technical publications, establishing professional networks, participating in professional associations, and attending industry trade shows

Establishes goals and objectives to carry out programs or functions by coordinating efforts across the division. Recommends actions by analyzing and interpreting data and making complex comparative analyses

Qualification

Program ManagementBusiness DevelopmentCustomer Relationship ManagementMarket ResearchProposal DevelopmentTeam CoordinationTechnical KnowledgeMentorship

Required

Education of Bachelor's degree (BA) in Marketing, Engineering, or related field, or an equivalent combination of education plus experience which has provided both theoretical and practical knowledge in the field

Demonstrated ability to perform the essential functions of the job typically acquired through ten or more years of increasingly responsible experience, including five or more years of high-level program management and established customer contacts, with major revenue or scope of responsibility

Benefits

Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

401(k) Plan with company matching contributions at 100% of the first 5% of pay

Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay

Career development and tuition reimbursement

Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

Paid Time Off and 13 Company-Paid Holidays.