Scale AI · 1 week ago
Field Engineer, Public Sector
Washington, DC
Full-time
Onsite
Mid, Senior Level
$190K/yr - $290K/yrScale AI is a vital part of bringing AI-enabled technologies to the world, working with top self-driving car and robotics ML teams. The Field Engineer will be responsible for ensuring customer satisfaction by optimizing data pipelines and collaborating with product and engineering teams to support public sector clients.
AI InfrastructureArtificial Intelligence (AI)Data Collection and LabelingGenerative AIImage RecognitionMachine Learning
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
Be accountable for the customer’s technical experience throughout their time with Scale
Work with AEs and PMs to identify customer-specific feature requests
Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
Evangelize Scale and interact with customers at major events
Have an active TS/SCI clearance
Qualification
Required
Have an active TS/SCI clearance
Preferred
Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
Prior experience developing with Python and JavaScript, or other modern software languages
Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
Strong project management and interpersonal skills
Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
High level of comfort communicating effectively across internal and external organizations
Intellectual curiosity, empathy, and ability to operate with high velocity
Experience in AI
Experience working in classified environments
Previous experience as a technical go-to-market resource
Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
Experience automating infrastructure and configuration management using Ansible or similar tools
Benefits
Comprehensive health, dental and vision coverage
Retirement benefits
A learning and development stipend
Generous PTO
Commuter stipend
Company
Scale AI
Scale’s mission is to develop reliable AI systems for the world’s most important decisions.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$15.9BKey Investors
MetaAccelTiger Global Management
2025-06-10Corporate Round· $14.3B
2025-06-04Series Unknown
2024-05-21Series F· $1B
Leadership Team
Jason Droege
Interim Chief Executive Officer
Dennis Cinelli
Chief Financial Officer
Recent News
Crunchbase News
2026-01-07
Company data provided by crunchbase