PeopleGrove · 5 months ago
Manager, Product Enablement and Education
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $80K/yr
2+ years expPeopleGrove offers a comprehensive platform enhancing student engagement from admission to alumni, aiding career readiness and networking. As the Manager of Product Enablement and Education, you will empower customers and internal teams with the necessary knowledge and resources to succeed with our products, while collaborating closely with various teams to enhance educational initiatives and community engagement.
AlumniEducationHigher EducationHuman ResourcesProfessional Networking
Responsibilities
Design and maintain educational content (guides, videos, webinars, interactive learning modules) to support new and existing customer onboarding and product adoption
Develop and evolve structured learning paths and certification programs in alignment with key product releases and customer needs
Partner with Customer Success and Implementation teams to identify content gaps and create just-in-time learning experiences
Manage and grow customer communities on the PeopleGrove platform across product lines, ensuring consistent engagement through discussion prompts, updates, and campaigns
Facilitate peer-to-peer learning, knowledge sharing, and spotlight programs to showcase customer success stories
Moderate discussions, surface feedback trends, and drive engagement metrics across community groups
Collaborate with Product and Product Marketing to support internal team enablement (release briefs, training sessions, battle cards) aligned with product releases and launches
Facilitate and support internal trainings on an as needed basis
Support campaigns in collaboration with the marketing team (e.g., feature spotlight, customer education newsletters, community content)
Assist with curating and developing educational resources used in webinars, newsletters, and lifecycle programs
Measure the impact of enablement initiatives using engagement, adoption, and retention data to iterate on strategy
Qualification
Required
2-3 years of experience in product enablement, customer education, community management, or a related field
Proven track record of managing educational content and enablement programs in a SaaS environment
Strong project management and communication skills with cross-functional teams
Passion for customer success and a learner-first mindset
Preferred
Experience with community platforms (e.g., PeopleGrove), LMS tools, and content creation platforms (e.g., Loom, Clueso)
Familiarity with product marketing or GTM strategies
Background working in education technology, higher education, or mission-driven SaaS organizations
Company
PeopleGrove
PeopleGrove offers a comprehensive platform enhancing student engagement from admission to alumni, aiding career readiness and networking.
51-200 employees
H1B Sponsorship
PeopleGrove has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
$8.89MKey Investors
Reach Capital
2022-05-12Acquired
2021-05-03Series Unknown· $1.66M
2019-05-01Series A· $4.7M
Leadership Team
Reilly Davis
Co-founder & Board Member
Recent News
Company data provided by crunchbase