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SHRM · 1 week ago

Director, Client Partnerships, SHRM Business (Strategic Growth & Client Acquisition)

Alexandria, VA

Full-time

Onsite

Director/Executive

$100K/yr - $120K/yr

10+ years exp

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. The Director, Client Partnerships, SHRM Business is responsible for initiating and growing the adoption of SHRM products through relationships with large employers, focusing on sales growth and client satisfaction.

EmploymentHuman ResourcesLegalRecruiting

Growth Opportunities

No H1B

Responsibilities

Drive new business development and sales growth through a portfolio of existing and prospective corporate accounts, with a focus on large enterprise organizations

Cultivate and strengthen strategic relationships with CHROs and senior HR executives to align SHRM’s solutions with organizational needs

Conduct in-depth client research to gain business insights, identify pain points, and provide tailored, data-informed solutions to address client challenges

Leverage the full suite of SHRM offerings, including membership, certification, education, events, and thought leadership, to build customized proposals that maximize value and impact for the client

Create compelling sales presentations and communication materials that effectively convey SHRM’s value proposition and promote solution adoption

Collaborate cross-functionally with internal stakeholders across product development, marketing, and leadership to influence go-to-market strategies and enhance solution alignment

Manage the full sales lifecycle, including pipeline development, client engagement, proposal development, contract negotiation, and pricing, ensuring fair market value while preserving SHRM’s financial integrity

Ensure high client satisfaction through proactive account management and ongoing engagement that fosters long-term strategic partnerships

Maintain and exceed annual revenue targets (quota), with quarterly performance benchmarks tied to compensation

Position SHRM as a trusted advisor and thought leader by incorporating organizational research, workforce insights, and HR trends into client conversations and strategic recommendations

Qualification

Business developmentClient relationship managementSalesforceArtificial intelligence toolsProposal developmentAccount managementNegotiation skillsCommunication skillsAttention to detailSelf-motivated

Required

Germane degree and non-degree credentials or other verifications of skills and competencies will be considered

At least ten (10) years of professional experience in business development, client relationship management, and account growth

Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques

Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline to ensure forecast accuracy, and capturing large scale deals)

Demonstrates agility and flexibility responding to issues and developing solutions

Operating within systems, salesforce, powerpoint, excel, etc. (high proficiency)

Outreaching and prospecting efforts

Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality

Interprets internal or external issues and recommends solutions/best practices

Solves complex problems; takes a broad perspective to identify solutions

Exemplary communication skills, both written and oral

Strong executive presence, with the ability to connect quickly on significant business topics

Strong account management and business development skills

Ability to gain a thorough understanding of SHRM products and services to collaborate closely with internal stakeholders who have delivery responsibility for SHRM offerings and to bundle these offerings in creative ways to meet client requirements

Strong sense of accountability for achieving results

Ability to negotiate large-scale deals

Ability to understand and communicate concepts quickly and accurately

Accomplished skills in developing proposals and client presentations

Strong attention to detail

Self-start; Resourcefulness; self-motivated

Disciplined, agile