Mass Markets ยท 5 months ago
Human Resources Administrator
MCI is one of the fastest-growing tech-enabled business services companies in the USA, and they are seeking a skilled and experienced Human Resource Administrator to support their people initiatives. The role involves collaborating with leadership to deliver internal HR support and improve HR processes while managing a variety of responsibilities related to employee engagement and training.
ConsultingInformation Technology
Responsibilities
Provide general HR support in collaboration with operations teams
Partner with the Talent Acquisition Team to ensure smooth and accurate onboarding of new hires
Deliver high-level administrative and professional support
Draft and edit correspondence, reports, and other documents; gather and research information as needed
Align HR strategies with business goals and recommend improvements
Foster employee engagement through proactive and hands-on approaches
Stay responsive to evolving business needs and external economic factors
Champion innovative HR solutions and process enhancements
Support employee relations, retention, and recognition programs
Manage a high-volume workload and multiple priorities effectively
Demonstrate excellent organizational and interpersonal skills
Qualification
Required
Minimum 1 year of experience in HR administration
Some undergraduate education required
Strong interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Effective conflict resolution and time management skills
Strong presentation skills, both written and verbal
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Capable of prioritizing tasks and meeting deadlines efficiently
Preferred
Experience in military, government (local, state, or federal) settings
Background in contact center environments
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
Mass Markets
Leading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office.
Funding
Current Stage
Late StageRecent News
2025-06-24
Company data provided by crunchbase