Gong · 3 days ago
Senior Sales Engineer (Gong Engage)
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$160K/yr - $180K/yr
4+ years expGong is a company that harnesses the power of AI to transform how revenue teams win. The Senior Sales Engineer will serve as a trusted partner, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, while also shaping pre-sales processes for the Gong Engage product suite.
Artificial Intelligence (AI)CRMEnterprise SoftwareInformation TechnologyMachine LearningSalesSoftware
Responsibilities
Work alongside Sales and Customer Success as the ultimate Gong Engage product expert and account team technical advisor
Thoroughly understand all aspects of the Gong Engage product in order to explain and demo the technology to all types of users
Understand the entire Gong Revenue AI platform to be able to position how Gong Engage and other parts of the platform can help customers achieve their revenue outcomes
Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology
Conduct detailed use case discovery sessions on prospects’ customer engagement workflows
Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases
Assist prospects and customers with trials (POCs, Pilots), when appropriate
Craft content to show customers how to leverage Gong Engage for specific use cases
Solution complex business and technical requirements and explain them in simple terms
Assist with RFPs and questionnaires in the context of sales cycles
Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Services, Product Management, Engineering) in order to get deals across the line
Partner with and support Marketing on demand gen activities (webinars, conferences, events)
Contribute reusable assets to the Sales Engineering team and the company at-large
Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Qualification
Required
4-6 years of customer-facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience
Experience selling to decision makers in Marketing, Operations, Sales Development and other top-of-funnel stakeholders
Understanding of the top-of-the-funnel, marketing, and/or sales development industries, competitors and overall landscape
A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
Understanding of essential sales workflows, including Forecasting and Prospecting
Knowledge of go-to-market (GTM) sales team personas
Experience with data flows, AI & ML concepts, analytics, APIs / webhooks, or JSON
Understanding of security and privacy pertaining to SaaS systems
Excellent verbal and written communication skills
Strong interpersonal and teamwork skills
Passion for technology and problem solving
Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.
Company
Gong
Gong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions.
1001-5000 employees
H1B Sponsorship
Gong has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$583MKey Investors
Franklin TempletonCoatueSequoia Capital
2022-07-01Secondary Market
2021-06-03Series E· $250M
2020-08-12Series D· $200M
Leadership Team
Amit Bendov
CEO and Co-Founder
Kelly Wright
President and COO
Recent News
Index Ventures
2025-12-15
2025-12-15
Company data provided by crunchbase