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GPRS · 1 day ago

Project Coordinator - Mesa, AZ

Mesa, AZ

Full-time

Onsite

Entry Level

2+ years exp

GPRS is the nation’s largest company dedicated to Intelligently Visualizing the Built World® for clients throughout the U.S. The Project Coordinator plays a pivotal role in securing business, coordinating logistics, scheduling projects, and supporting field operations, ensuring customer satisfaction and operational efficiency.

Software

Growth Opportunities

Responsibilities

Respond promptly and professionally to incoming leads via phone, email, or web inquiries

Engage with potential clients to understand their needs, project requirements, and timelines

Provide tailored solutions and project proposals to secure new business and foster long-term client relationships

Collaborate with Project Coordinators to oversee the daily scheduling and optimization of 25+ Project Managers

Ensure projects are accurately priced, efficiently assigned, and deadlines are met

Coordinate internal resources and external vendors to ensure timely completion of tasks

Facilitate seamless communication and alignment between Field, Sales, and Corporate teams

Organize and lead logistics and scheduling, providing regular updates to all stakeholders

Maintain accurate and up-to-date project documentation, including plans, contracts, schedules, and communications

Demonstrate high emotional intelligence in interactions, building positive relationships with customers and team members

Qualification

Logistical CoordinationCustomer ServiceCommunication SkillsMicrosoft OfficeCRM ExperienceERP SystemsProject DocumentationEmotional IntelligenceProblem Solving

Required

Minimum 2+ years of experience in sales operations, customer service, or related field

Proven ability to manage and nurture incoming leads, driving sales growth through responsive and personalized customer service

Experience in logistical coordination and scheduling, overseeing the daily optimization of field crews and a dispersed workforce

Strong communication skills to act as a liaison between various teams, ensuring seamless communication and alignment

Ability to provide tailored solutions based on customer needs, leveraging internal knowledge and training

Demonstrated high emotional intelligence in interactions, building and maintaining positive relationships with customers and team members

Proactive in identifying potential challenges or risks and proposing effective solutions

Experience in maintaining accurate and up-to-date project documentation, including plans, contracts, schedules, and communications, with the ability to read and understand project plans and plan rooms

Commitment to handling each customer interaction with professionalism and care, ensuring high levels of customer satisfaction