Apply on Employer Site

Realtor.com · 2 weeks ago

CRM Operations Developer

Austin, TX

Full-time

Hybrid

Senior Level

5+ years exp

Realtor.com® is a leading platform in the online real estate industry, dedicated to connecting buyers, sellers, and renters with valuable insights. They are seeking a CRM Operations Developer to manage and optimize CRM campaigns, working closely with product owners, analytics, and engineers to enhance campaign performance.

PropTechReal EstateRental Property

H1B Sponsor Likely

Responsibilities

Lead the execution of CRM campaigns, from coding and launching emails to troubleshooting app and campaign-related issues

Manage and optimize API integrations owned by the Operations team

Define campaign requirements with Product Owners, ensuring that specifications align with business objectives

Document campaign setup processes to ensure knowledge sharing and consistent workflows

Optimize and troubleshoot email campaign setups to improve performance and customer engagement

Conduct quality assurance (QA) of campaign performance and resolve bugs impacting email delivery or customer experience

Subject matter expert on both Braze and Cordial platforms, attending CRM Scrum and Sprint Planning meetings to stay aligned with agile processes

Qualification

BrazeCordialAPI integrationsEmail campaign managementTroubleshooting skillsAgile methodologiesCommunicationCross-functional teamwork

Required

5+ years related experience

Bachelor's degree or equivalent experience

Proven experience with Braze or similar CRM platforms, and a strong understanding of API integrations

Strong troubleshooting skills, particularly in email and app-related issues

Solid experience in coding and launching email campaigns, with an ability to work across cross-functional teams

Familiarity with agile methodologies, including sprint planning and participating in agile ceremonies

Strong communication skills and the ability to work with Product Owners to define requirements and priorities

Experience in optimizing and debugging CRM campaigns to deliver high-impact results

In-depth subject matter expertise in Cordial and Braze platforms

Familiarity with agile methodologies, including Scrum ceremonies and sprint planning

Ability to attend CRM Scrum Meetings, Sprint Planning, and other agile ceremonies as part of an agile scrum team

Benefits

Inclusive and Competitive medical, Rx, dental, and vision coverage

Family forming benefits

13 Paid Holidays

Flexible Time Off

8 hours of paid Volunteer Time off

Immediate eligibility into Company 401(k) plan with 3.5% company match

Tuition Reimbursement program for degreed and non-degreed programs

1:1 personalized Financial Planning Sessions

Student Debt Retirement Savings Match program

Free snacks and refreshments in each office location

Company

Realtor.com

Glassdoor3.4

Realtor.com is an online platform that allows users to search for real estate property records, houses, condos and lands. It is a sub-organization of Move.

Founded in 1996

Santa Clara, California, USA

1001-5000 employees

https://www.realtor.com/

H1B Sponsorship

Realtor.com has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (62)

2023 (26)

2022 (83)

2021 (88)

2020 (52)