Geary Pacific Supply · 18 hours ago
eCommerce Coordinator
Anaheim, CA
Full-time
Onsite
Entry, Mid Level
$26/hr - $29/hr
2+ years expGeary Pacific Supply is seeking an eCommerce Coordinator responsible for managing and enhancing the customer experience on the company’s website. The role involves overseeing product listings, coordinating website updates, and ensuring optimal connectivity between the website and ERP system.
Consumer GoodsHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Manage and maintain large product catalogs, including descriptions, images, specifications, and attributes
Collaborate with the Purchasing Department to ensure all product listings are current and enriched with accurate item data
Partner with Product Managers to prepare the website for new product launches or updates
Maintain and update all static content pages to ensure accurate company and product information
Monitor and resolve open support cases with the website hosting platform
Coordinate the implementation of new website features and integrations
Ensure seamless connectivity between the website and ERP system for optimal performance and user experience
Create and update training materials to assist internal and external users in navigating the website
Support customers in building account profiles to streamline their online purchasing experience
Provide exceptional customer service via phone, email, text, and in person
Respond to all inquiries promptly and professionally
Perform additional tasks and projects as assigned
Qualification
Required
High School Diploma or equivalent; college degree preferred
2-5 years of experience in a similar eCommerce or product content management role
Strong familiarity with HVAC products and B2B eCommerce environments
Experience with Product Information Management (PIM) systems
Advanced skills in Excel, including VLOOKUP, PivotTables, and data cleansing
Knowledge of B2B workflows (pricing, customer groups, etc.) and catalog/category structures
Excellent organizational skills and high attention to detail
Experience handling and editing digital assets (images, PDFs, etc.)
Ability to work with bulk uploads, CSVs, and data import/export processes
Familiarity with content staging, preview, and publishing workflows
Strong sense of confidentiality and discretion
Capable of managing deadlines and multitasking in a fast-paced team environment
Professional phone etiquette and interpersonal communication skills
Company
Geary Pacific Supply
Geary Pacific Supply is a wholesale company offering HVAC products.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase