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BlueCat · 3 months ago

Technical Sales Enablement Program Manager

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

BlueCat is a key player in Intelligent Network Operations, focusing on enhancing agility and mitigating risks in network management. They are seeking a dynamic Technical Sales Enablement Program Manager to lead enablement efforts for technical sales readiness, advanced training, and cross-sell initiatives, collaborating closely with various teams to prepare technical sales professionals for effective customer engagement.

AppsCloud ComputingComputerEnterprise SoftwareMobile DevicesNetwork SecurityVirtualization

Growth Opportunities

Responsibilities

Partner with Product and Engineering teams to deeply understand solution architectures, integrations, protocols, and technical differentiators

Design and deliver advanced technical training programs for AEs and SAs that cover solution architecture, system integrations, deployment scenarios, and troubleshooting strategies

Create technical sales playbooks, demo scripts, and architecture guides tailored to solution engineers and solution architects

Translate technical capabilities into customer value messaging that resonates with both business and technical buyers

Develop enablement focused on migration conversations (e.g., perpetual to subscription, on-prem to SaaS/cloud)

Build frameworks and tools that help sales teams handle complex technical objections and customer evaluation processes

Track program adoption and effectiveness through KPIs such as sales cycle time, technical proof-of-concept success rate, and conversion metrics

Build targeted technical enablement modules to promote cross-portfolio awareness and multi-product solution architectures

Analyze pipeline and account data to identify integration-led cross-sell opportunities and tailor technical training accordingly

Partner with field leaders to align technical enablement with account planning and customer engagement strategies

Leverage enablement platforms (e.g., Highspot, Gong) and LMS tools to deliver and measure technical training content

Maintain an up-to-date repository of technical FAQs, demo environments, lab exercises, and customer use-case architectures

Establish continuous feedback loops between sales engineers, product, and enablement to refine technical programs

Qualification

Technical sales enablementSolution architectureNetworkingDDI DNSDDI DHCPDDI IPAMSalesforceSales enablement toolsTechnical storytellingInstructional designSales methodology certificationsFacilitation skills