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Archdiocese of St. Louis · 2 days ago

EHR Manager and Trainer

St Louis, MO

Full-time

Onsite

Entry, Mid Level

$50K/yr - $50K/yr

2+ years exp

Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families since 1985. The EHR Manager and Trainer will provide staff support through application development, enhancement, error troubleshooting and resolution, and production support of multiple electronic health record systems used in Catholic Charities ministries, while also overseeing training and workflow improvements.

CharityCommunitiesReligion

Culture & Values

Hiring Manager

Steve Tucker

Responsibilities

Collaborate with end users and partners to triage and troubleshoot EHR technical issues, driving towards root cause identification and resolution

Configure the EHR system based on workflow enhancements, improvement efforts, and new requirements, in collaboration with internal teams and in alignment with ministry grants and contracts

Lead and/or support of moderately complex projects which may include planning, process mapping, and configuration, testing and validation, training development, and site-by-site implementation

Lead and/or support collaborative improvement efforts, including recommending modifications to the EHR and end user workflows to ensure accurate and timely collection of necessary data

Provide technical and operational guidance and education in efficient and effective use of application

Develop and maintain application end user and super user training curriculum

Create and maintain application technical support documentation

Deliver EHR training to new employees as well as training on new features to existing employees

Other duties as assigned