CR&R Incorporated ยท 4 days ago
Collections and Credit Supervisor
CR&R Incorporated is one of Southern California's most innovative and successful waste and recycling collection companies, serving more than 3 million people and over 25,000 businesses. They are seeking a proactive and experienced Collections Supervisor to manage the collections process, oversee aging reports, lead collection calls, and ensure accurate account reconciliations.
ConsultingInformation Technology
Responsibilities
Supervise and manage the collections process, ensuring timely follow-up on past due accounts (30, 60, and 90+ days)
Lead and manage weekly collection calls, tracking progress and identifying areas for improvement
Maintain and monitor weekly aging reports, reminder letters, ensuring accurate and up-to-date records
Present performance reports on collections and aging trends tri-weekly to management
Manage reconciliation of any cash received, ensuring accuracy and proper allocation
Understand and manage the tax roll process related to delinquent accounts
Prepare and submit detailed reports on past due accounts, identifying high-risk accounts for escalation
Execute collection strategies through calls, emails, and monitoring to maximize recovery efforts
Work closely with other departments to resolve billing and payment discrepancies
Become the expert on customers reminder letter module in our ERP system
Support environmental collections/Waste and recycling/and landfill (experience is a plus but not required)
Ensure compliance with company policies and collection regulations
Qualification
Required
Proactive and experienced in collections management
Ability to manage the collections process
Experience overseeing weekly aging reports
Experience leading collection calls
Ability to ensure accurate reconciliation of accounts
Organized and detail-oriented
Comfortable working in a high-paced, high-volume environment
Ability to supervise and manage timely follow-up on past due accounts (30, 60, and 90+ days)
Experience maintaining and monitoring weekly aging reports and reminder letters
Ability to present performance reports on collections and aging trends tri-weekly to management
Experience managing reconciliation of cash received, ensuring accuracy and proper allocation
Understanding of the tax roll process related to delinquent accounts
Ability to prepare and submit detailed reports on past due accounts, identifying high-risk accounts for escalation
Experience executing collection strategies through calls, emails, and monitoring to maximize recovery efforts
Ability to work closely with other departments to resolve billing and payment discrepancies
Expertise in customers reminder letter module in ERP system
Ability to ensure compliance with company policies and collection regulations
Preferred
Experience in environmental collections, waste and recycling, and landfill
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
CR&R Incorporated
CR&R is an environmental services company that provides pollution control services.
Funding
Current Stage
Late StageCompany data provided by crunchbase