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SIG Group · 3 hours ago

Field Service Engineer

Northlake, IL

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $80K/yr

4+ years exp

SIG Group is a leading provider of packaging systems and solutions. They are seeking a Field Service Engineer responsible for planning, coordinating, and executing maintenance on SIG filling line equipment at customer sites, requiring strong technical expertise and excellent customer relations skills.

ManufacturingPackaging ServicesService Industry

Responsibilities

Implement and manage hands-on maintenance, troubleshooting, and repair activities for industrial filling equipment

Plan, coordinate, and execute preventive and corrective maintenance to ensure equipment efficiency and minimal downtime

Conduct systematic root cause analysis of equipment malfunctions and breakdowns, ensuring permanent resolutions

Troubleshoot mechanical, electrical, automation, pneumatic, and PLC systems; perform electrical wiring and PLC programming when required

Install and commission manual, rotary, and aseptic filling machinery in compliance with specifications and standard operating procedures

Provide production support post-maintenance to restore or enhance line efficiency

Prepare and submit detailed service reports to the back office, documenting maintenance history, system failures, and recommended improvements

Interpret maintenance manuals, schematics, and wiring diagrams to diagnose and repair equipment

Collaborate with engineering, field service, technical support, and management teams to plan deployments, resolve technical issues, and manage customer expectations

Provide customer training on equipment operation, safety procedures, and preventive maintenance practices

Ensure compliance with safety regulations and conduct safety training as needed

Supervise and coordinate external contractors and support staff when required

Qualification

PLC programmingMechanical troubleshootingElectrical systemsServo programmingPackaging line technologiesContinuous improvementTechnical manuals interpretationCustomer relationsSafety complianceMicrosoft WordMicrosoft ExcelTeam collaboration