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LOCAL Public Eatery · 1 week ago

Host/Hostess/Guest Service Team - LOCAL Terry Ave

Seattle, WA

Contract

Onsite

New Grad, Entry Level

$21.30/hr - $31/hr

LOCAL Public Eatery is a community-focused restaurant that aims to create memorable experiences for its guests. They are seeking a Host/Hostess to greet and assist guests, manage reservations, and ensure a positive dining experience.

Hospitality

Responsibilities

Provide guests with friendly and attentive service throughout their dining experience

Exude professionalism, friendliness and fun towards guests and partners alike

Greet guests warmly and enthusiastically immediately as they enter the restaurant

Manage party sizes, reservations, and wait lists to handle guest needs, accurately quote wait times, and maintain the flow of the restaurant

Escort guests to their table. Engage them in conversation, explain our online menu accessibility, and pass along any pertinent information that may enhance their experience to their server

Answer the telephone in a pleasant manner and respond appropriately to all inquiries

Assist with handling takeout orders. Ensure timeliness, accuracy, organization, and payment

Thank guests for visiting as they depart the restaurant and inquire about their experience

Resolve guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business

Complete any assigned opening, side work, and closing duties to set your team up for success. Stock, clean, and organize the guest service stand

Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law

Follow all food and alcohol service and handling safety precautions and procedures

Qualification

Food Handler permitAlcohol Server permitCustomer serviceTeam leadershipAgilityCuriosityHumilityResiliencySense of funCommunication skillsProblem-solvingIntegrity

Required

Team leadership – you are a natural born leader in any crowd

The ability to connect with others; you know that teamwork means success

Naturally, turn guests into your regulars; you keep them coming back for more

You continuously seek opportunities to grow and learn

Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server permits

Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs