ServiceNow Business Analyst jobs in United States
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G2IT, LLC. ยท 1 day ago

ServiceNow Business Analyst

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$100K/yr - $105K/yr
date5+ years exp

G2IT is seeking a ServiceNow Business Analyst to support client facing strategic initiatives. The Business Analyst will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained.

AnalyticsInformation TechnologyIT InfrastructureProduct DesignSoftware
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Work as a part of a Strategic Planning Unit to assist with, facilitate or manage business process engineering efforts
Assist the client in mapping functions to organizations, analyzing existing processes for potential improvements, and developing written process analysis documents and workflows
Interact regularly with the various levels of customer management for the purpose of supporting the development of process improvement efforts
Conduct and prepare written research to support and explain business process recommendations
Perform and document data and process analysis
Facilitate planning sessions with senior government personnel
Work as a part of a systems development team to oversee and evaluate standards, requirements, and schedules of multiple client projects
Write user stories
Create user guides

Qualification

ServiceNow implementationsBusiness Process AnalysisITILv3 FoundationsAgile trainingUser stories writingAnalytical skillsTraining experienceUser guides creationQA for HR featuresCommunication skills

Required

5+ Years of Business Process Analyst
2+ years of experience specific to ServiceNow implementations
BA/BS Degree or 4 plus years of relevant experience
ITILv3 Foundations certificate or higher
Must be a US Citizen with an active Public Trust Clearance or above
Formal Agile training
ITILv3 or ITILv4 fundamentals certificate
Excellent analytical, written, and oral communication skills
Ability to independently prioritize, plan and execute work tasks in a fast-paced environment
Experience giving training
Experience writing user stories
Experience creating user guides
Experience with QA for HR features/capabilities

Preferred

ServiceNow HRSD implementation experience
ScrumMaster

Company

G2IT, LLC.

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G2IT is an 8(a), Woman-Owned Small Business (WOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB), headquartered in Annapolis, Maryland.
dateFounded in 2014
location
Annapolis, Maryland, USA
people-size51-200 employees
web-link
https://www.g2-it.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase