Aisera · 4 months ago
Forward Deployed Engineer
United States
Full-time
Remote
Mid, Senior Level
$125K/yr - $175K/yr
5+ years expAisera is on a mission to create state-of-the-art AI Agents that solve practical problems for customers. As a Forward Deployed Engineer, you'll deploy AI agents, work closely with customers and engineers, and contribute to the improvement of the core AI platform.
Artificial Intelligence (AI)Cloud Data ServicesEnterprise ApplicationsGenerative AIInformation TechnologyMachine LearningNatural Language ProcessingSales Automation
Responsibilities
Develop, configure, and deploy AI agents using Aisera's AI platform and tools
Integrate AI agents with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration
Optimize agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments
Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
Conduct interactive demos and present compelling proof-of-concepts to customers, proactively gather feedback, and iteratively refine solutions to meet objectives
Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery
Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage
Qualification
Required
Bachelor's or master's degree in computer science, Engineering, or a related field
5+ years of experience in software development, AI/ML engineering, or system integration
Proficiency in Javascript, Java, and/or Python, with the ability to write clean, efficient code
Experience with implementing OAuth, OIDC, and/or JWT authorization flows
Familiarity with AI/ML concepts. Knowledge of prompt engineering techniques is required. Hands-on experience with building agents through LLM frameworks such as LangGraph or PydanticAI is strongly preferred
Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred
Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring). Experience with ELK and AI monitoring tools such as Langfuse is highly preferred
Hands-on experience with integrating systems via APIs, webhooks, and data pipelines
Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions
Excellent communication and project management skills
Company
Aisera
Aisera’s Agentic AI platform automates enterprise service management operations across the enterprise.
201-500 employees
H1B Sponsorship
Aisera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (28)
2023 (17)
2022 (15)
2021 (17)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$164.5MKey Investors
Icon VenturesNorwest
2025-11-04Acquired
2022-08-03Series D· $90M
2020-12-11Series C· $40M
Leadership Team
Jeff Risberg
Principal Architect
Recent News
Norwest
2025-12-30
2025-12-05
Company data provided by crunchbase