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V2X Inc · 5 months ago

Senior Network Operations Engineer (Tier 3)

Aurora, Colorado

Full-time

Onsite

Senior Level

7+ years exp

V2X Inc is a global company that builds smart solutions designed to integrate physical and digital infrastructure. The Senior Network Operations Engineer (Tier 3) will provide expert-level support for the operational sustainment, troubleshooting, and optimization of the network infrastructure across the enterprise.

CommercialLogisticsTrainingTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Multi-disciplined senior network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems

Provides touch labor for all network devices

Oversee monitoring of network assets per SLAs

Performs break / fix and maintenance activities

Deals with more complex network issues, requiring a deeper understanding of the support IT infrastructure

Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure

Common tasks include resolving configuration issues and account administration

Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies

Trains junior NOC technicians via knowledge transfer and creation of knowledge articles

Investigates and diagnoses incidents to restore failed network services as quickly as possible

Leads root cause analysis and suggests resolutions for network infrastructure problems

Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix

Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment

Knowledge of network protocols such as OSPF, BGP, and EIGRP

Experience with Cisco command line interface and configuration

Troubleshoots complex problems to closure

Hands-on technical position that provides Tier 3 technical expertise

Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies

Communicates clearly and succinctly, both written and orally, and presents products and ideas in a business-like manner

Qualification

Network Operations SupportIAT III certificationCCNPCCDPDoD IT securityITSM frameworksCommunication skillsInterpersonal skillsTeam leadership

Required

Technical BA / BS Degree; Or High School Diploma or Associate Degree

IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)

CCNP or CCDP or equivalent

7 years with BA / BS Degree; Or Minimum of 10 years of experience as a Network Operations Support Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree

Experience with DoD IT security requirements

Experience in utilizing ITSM frameworks

Experience supporting Department of Air Force (DAF) and local base environments

This position requires an active Department of Defense (DoD) Secret (Tier 3) level clearance

Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers

Preferred

ITIL v3

Company

V2X Inc

V2X is a leading provider of critical mission solutions and support to defense clients globally, formed by the 2022 Merger of Vectrus and Vertex to build on more than 120 combined years of successful mission support.

Founded in 2016

Mclean, Virginia, USA

10001+ employees