Director of Student Support Services (Grant Funded Program) jobs in United States
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NEOGOV · 5 months ago

Director of Student Support Services (Grant Funded Program)

NEOGOV is associated with Halifax Community College, which is seeking a Director of Student Support Services for a grant-funded program. This role involves coordinating and evaluating initiatives aimed at enhancing academic support and improving retention and graduation rates for underserved student populations.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Prepare and submit all necessary U.S. Department of Education reports on time
Direct the program throughout the project year
Establish and maintain liaison with the U.S. Department of Education Program specialists
Represent the Student Support Services program at all appropriate meetings both on and off campus
Establish policies and procedures for staff and participants
Establish, evaluate, and revise information and reporting systems
Recruit, interview, train, supervise, and evaluate project staff
Develop and manage program budgets
Authorize expenditures of federal funds and monitor program budgets
Conduct required and appropriate number and types of contacts/appointments to facilitate the successful performance, retention, and graduation of a designated caseload of participants and assists in same manner for all SSS students
Recruit program staff as vacancies occur
Maintains communication with campus business office and other departments on campus
Plan and direct SSS program advisory committee meetings
Recruit and maintain a caseload of 50 project participants and provide them with services and activities as indicated on their individual service plans
Assist students with scheduling of classes
Oversee the printing, production, and distribution of SSS counseling and publicity materials
Prepare monthly, quarterly, and annual reports for SSS program
Formulate long range plans to ensure effectiveness and quality in meeting SSS program goals
Track how many students utilize the services provided
Assist with program recruitment including making presentations and discussing benefits of the program with students, parents, and Halifax Community College colleagues
Assist with program application/interview packet completion
Maintain and report out monthly accurate data related to program requirements including student participation, demographics and baseline information
Perform other duties outlined by supervisor within the parameters of the U. S. Department of Education guidelines
Must maintain current knowledge of trends and new developments in federal TRIO (SSS) Programs
Must complete TRIO (SSS) training workshops annually
Must receive required hours of professional development as indicated in the HCC Personnel Manual
Serve on various College committees as assigned
Must be able to work in a college environment
Must demonstrate interpersonal skills applicable to working with diverse groups of employees, students, and patrons
Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction
Must provide excellent customer service to internal and external customers
Attend national, state, and regional educational and professional conferences

Qualification

’s in CounselingTRIO programsProgram managementBudget managementCustomer serviceInterpersonal skillsCommunication skills

Required

Master's in Counseling, Social Work, Education or related field
Experience with the design, implementation, coordination or management of services to at-risk individuals

Preferred

Previous experience in TRIO programs or experience with similar programs

Benefits

Halifax Community College offers comprehensive benefits to our employee's.

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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