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SCIEX · 6 months ago

Field Service Engineer (Mass Spectrometry) - Memphis, TN (remote)

United States

Full-time

Remote

Entry Level

2+ years exp

SCIEX, a Danaher operating company, is committed to innovating for tangible impact in life sciences and biotechnology. The Field Service Engineer will be responsible for maintaining, installing, and repairing mass spectrometry instrumentation, while ensuring customer satisfaction and mentoring junior staff.

BiotechnologyManufacturingMedical DeviceProduct Design

H1B Sponsor Likely

Responsibilities

Maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts

Work independently to resolve all assigned customer and technical issues

Mentor and develop less experienced staff members

Perform high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation

Perform qualifications services and customer training, and responsible for customer satisfaction at strategic accounts

Complete administration duties (logging service activities, expense reporting, inventory, etc.)

Qualification

Mass SpectrometryHPLCCapillary ElectrophoresisField Service EngineeringTroubleshootingCustomer TrainingTechnical SupportSafety ProtocolsElectronicsTeam Mentoring

Required

Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics)

2-3 years of experience with LCMS and/or capillary electrophoresis experience is required, prior experience using and/or servicing mass spectrometry or scientific instrumentation

Meet Vendor Credentialing requirements

Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region

Must have a valid driver's license with an acceptable driving record

Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist

Preferred

Ability to troubleshoot and follow problem-solving procedures

Experience with electrical and electrical mechanical technology and follow all required safety protocols

Benefits

Comprehensive, competitive benefit programs

Health care program

Paid time off

Company

SCIEX

Glassdoor3.3

SCIEX is a biotechnology company that sells mass spectrometers, capillary electrophoresis, and ion sources products.

Founded in 1970

Framingham, Massachusetts, USA

1001-5000 employees

http://www.sciex.com

H1B Sponsorship

SCIEX has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)