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TetraMem - Accelerate The World · 9 hours ago

Application Engineer

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $300K/yr

5+ years exp

TetraMem is focused on accelerating the world through innovative technology solutions. They are seeking an Application Engineer to provide exceptional technical support to customers and assist in integrating their AI in-memory computing products into applications.

Computer Hardware

H1B Sponsor Likely

Responsibilities

Provide exceptional technical support to customers, addressing their inquiries and issues related to our AI in-memory computing products and SDKs

Collaborate closely with customers to assist in integrating our software and SDKs into their applications, ensuring seamless performance and functionality

Identify and troubleshoot technical challenges, delivering effective solutions to customer problems and ensuring their satisfaction

Create and maintain technical documentation, including user guides and FAQs, to aid customers in utilizing our products effectively

Act as a bridge between customers and product development teams, conveying customer feedback, feature requests, and improvement suggestions

Maintain in-depth knowledge of our AI in-memory computing solutions, staying up-to-date with product updates, enhancements, and industry trends

Provide training to customers on the proper use and best practices of our products, ensuring they maximize their potential

Collaborate with the Business Development team to support pre-sales activities, including technical presentations, demonstrations, and customer discussions

Fosters Long-term relationships with customers, ensuring they receive ongoing technical support, updates, and assistance

Offer guidance to customers on optimizing the performance of their applications through our solutions

Monitor and report software bugs or issues to the development team, ensuring prompt resolution and customer satisfaction

Collaborate with Software Engineering, Product Management, and other cross-functional teams to ensure the alignment of customer needs with product development

Qualification

Programming languagesSoftware development frameworksAnalytical skillsMemory controller experienceNon-volatile memory experienceTechnical leadershipSales experienceMarketing experienceStartup environment adaptabilityProblem-solving skills

Required

MS with 5+ years of experience or PhD in Computer Science or Computer Engineering

Design experience and development of programmed applications

Proficient in programming languages, software development frameworks and tools

Strong analytical and problem-solving skills to identify and address software issues and optimize code

Ability to work in a startup environment and work both independently and as a team

Ability to provide technical leadership to other members of the engineering team

Preferred

Sales and marketing experience preferred

Company

TetraMem - Accelerate The World

TetraMem is developing cutting-edge analog computing solutions for AI applications, offering exceptional performance with ultra-low power consumption.

Founded in 2018

Newark, California, USA

51-200 employees

https://www.tetramem.com/

H1B Sponsorship

TetraMem - Accelerate The World has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (10)

2023 (2)

2022 (1)

2021 (3)

2020 (1)