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MCM WORLDWIDE · 1 week ago

Regional Training Manager

New York, NY

Full-time

Onsite

Entry, Mid Level

$110K/yr - $130K/yr

2+ years exp

MCM Worldwide is a luxury lifestyle goods and fashion house that emphasizes innovation and cultural relevance. The Regional Training Manager will drive transformative learning experiences across retail teams and collaborate with leadership to enhance training practices and brand culture.

Consumer GoodsJewelry

Responsibilities

Champion innovation in training strategy and execution across the NCSA Region

Organize and facilitate in-person and virtual training sessions that inspire and drive change

Deliver weekly training focuses aligned with MCM’s pillars of product, service, and leadership

Partner with Area/Regional Managers to co-create localized, impactful training experiences

Provide strategic support to the NCSA Retail Leadership Team to ensure alignment and execution of learning initiatives

Share weekly reports with leadership to communicate progress, insights, and opportunities for innovation

Collaborate with the Global Training Director to co-develop and deliver forward-thinking training content

Foster cross-functional partnerships to ensure alignment, support, and synergy across departments

Participate in Global Training Conference Calls to share best practices and promote a culture of inclusive learning

Lead new hire onboarding and facilitate regular product, service, and leadership training sessions

Support store-specific initiatives and pilot programs that drive innovation and adaptability

Manage administrative responsibilities and ensure adherence to budget guidelines

Track, analyze, and report on training impact using data-driven insights and AI tools

Qualification

Training strategy innovationMicrosoft 365 proficiencyRetail business understandingContent creationDigital learning designInterpersonal skillsCommunication skillsOrganizational skillsProblem-solving skillsDecision-making skills

Required

Bachelor's degree in Business Administration or related field

Minimum 2 years' experience in a Training or Learning & Development role

Proven ability to inspire and lead change through innovative training practices

Strong interpersonal and communication skills (verbal and written)

Deep understanding of the retail business, preferably in high-end luxury goods

Proficiency in Microsoft 365 tools (PowerPoint, Teams, Sway, Forms) and familiarity with AI applications in training

Demonstrated ability to multi-task, prioritize, and bring creative concepts to life

Excellent organizational, problem-solving, and decision-making skills

High level of integrity, professionalism, and confidentiality

Preferred

Experience in content creation and digital learning design

Company

MCM WORLDWIDE

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques.

Founded in 1976

Munich, Bayern, DEU

1001-5000 employees